Store Manager Brisbane

4 days ago

Brisbane, Queensland, Australia At Full time

Add expected salary to your profile for insights
Join Our Team as a Store Manager at Spitwater in Brisbane
Are you a dynamic leader with a passion for retail operations and customer service? Do you thrive in managing teams, streamlining store processes, and delivering exceptional customer experiences? If so, Spitwater wants YOU to join our team as a Store Manager at our Brisbane Sales and Service Centre
About Us
Spitwater is a proudly Australian, family-owned business established in the early 1980s. We manufacture and distribute Tough + Ready industrial cleaning equipment and service solutions across Australia and internationally. Our brands include JETFIRE (space heaters) and VACSTORM (floor cleaners).
We're entering an exciting growth phase and are looking for energetic leaders to help shape our future. We value excellence, integrity, teamwork, and customer satisfaction.
The Role
Reporting directly to the National Operations Manager, the Store Manager will oversee day-to-day operations at our Brisbane Sales and Service Centre. This leadership role is responsible for:
Driving operational excellence
Fostering a high-performing team culture
Delivering exceptional customer service aligned with Spitwater's brand values
You'll be a culture champion, setting a professional example and creating a positive, productive work environment.
Key Responsibilities
Operational Management
Oversee daily store operations across showroom, warehouse, and office
Manage local assets and ensure compliance with safety and company policies
Promote Spitwater's servicing capabilities and product range
Resolve escalated customer issues with a solutions-first mindset
Lead, mentor, and develop a high-performing team
Manage rosters and workforce planning
Approve timesheets and support HR compliance
Manage local budgets and reporting
Monitor financial performance and identify cost-saving opportunities
Store Standards
Maintain visual merchandising and housekeeping standards
Oversee stock control and transfers
Coordinate building maintenance and repairs
What We're Looking For
Required Qualifications
Experience in retail or service operations
Strong leadership and team management skills
Excellent communication and customer service skills
Proficiency in MS Office and relevant IT systems
Preferred Qualifications
Experience with technical equipment or service operations
Tertiary education in business or management (advantageous)
Why Join Spitwater?
Competitive Remuneration
Salary commensurate with experience
Performance-based bonuses
Professional Growth
Hands-on training and support
Impactful Work
Make a real difference in store performance and customer satisfaction
Balanced Lifestyle
Supportive team culture
Convenient Brisbane location with free parking
How to Apply
Ready to take the next step in your career? Submit your resume and cover letter through the Seek Application process
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a store manager?
What's the largest size team you have managed?
Do you have a current Australian driver's license?
How many years of retail management experience do you have?
What can I earn as a Retail Store Manager
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