Lead, Search Ads 360, Customer Solutions

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- 5 years of experience in the digital media market.
- Experience in Search media programmatic buying.

Preferred qualifications:

- Experience in Search Ads 360 or a similar search engine marketing (SEM) ad tech platform for campaign management and media optimization.
- Experience in online advertising, with a focus on paid search marketing
- and drive new business and/or account management.- Ability to develop business contacts within the advertising, marketing and digital industries in Australia and New Zealand.
- Ability to understand technical concepts and communicate to a non-technical audience effectively.
- Excellent written and verbal communication skills.
- Demonstrated record of reaching and exceeding strategic targets and working with cross-functional teams building relationships across internal teams.

**About the job**:
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As a Search Ads 360 Lead, you will develop and renew strategic relationships with agencies and clients. As their trusted partner, you will proactively engage clients to map strategies and deliver resources to enable them to achieve their online search objectives using Search Ads 360.

You will lead and execute projects, supporting clients who use Search Ads 360. These projects will include technical assistance on business pitches, product implementations, advisory on campaign set up, delivery and optimizations, product upgrades, custom solutions and campaign reporting. You'll work on multiple projects concurrently and help customers with product configuration and business process improvements to provide solutions.

When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

**Responsibilities**:

- Meet business growth targets and optimize the adoption and usage of Search Ads 360 across customer portfolio.
- Lead presentations and quarterly business reviews to key accounts for Search Ads 360.
- Identify potential opportunities for new customers. Structure proposals, work with internal support functions and discuss agreements for Search Ads 360.
- Create relationships within customer organizations at all levels, including C-level executives, direct and indirect users of Search Ads 360 and usage decision-makers for Search Ads 360.
- Act as the first point of contact for customers around all key areas (training, product enhancement, global/regional adoption) and lead cross-functional efforts to identify and solve any issues for Search Ads 360.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.