Recruitment Officer/Workforce Planner

6 days ago

Melbourne, Victoria, Australia Credo Full time

**Credo** is a national leader in delivering retail service solutions for some of Australia's most loved brands.
We work across metropolitan and regional Australia, delivering high-quality new store setups, refurbishments, and ongoing retail support services.

Our national installation and retail services workforce is backed by a dynamic corporate team based at our Head Office in Melbourne. To support our continued success, we're seeking an experienced **Recruitment Officer / Workforce Planner** to assist with the coordination of recruitment, onboarding, and rostering for our national workforce.

**About the Role**

As a key member of the **People and Culture team**, you'll work closely with State Installation Managers and Project Managers to identify workforce needs and manage recruitment across Credo's installation, retail, administrative, and management teams.

Your responsibilities will include:

- Managing end-to-end recruitment processes, including high-volume casual roles
- Partnering with internal teams to forecast staffing needs
- Coordinating onboarding and induction processes
- Daily workforce scheduling based on project requirements
- Organising travel and logistics for the mobile workforce
- Ensuring phones are monitored or correctly diverted during business hours
- Maintaining accurate employee records and data entry
- Supporting ongoing workforce planning and resourcing needs

This role would suit a skilled labour hire recruiter or high-volume recruitment consultant seeking a new challenge in an internal setting.

**About You**

We're looking for someone who is proactive, people-focused, and highly organised. You'll thrive in a dynamic environment and enjoy working collaboratively to meet operational goals.

**Key Skills & Experience**:

- Proven experience in end-to-end recruitment
- Background in casual or high-volume recruitment (essential)
- Experience in trades, retail, or labour hire recruitment (highly regarded)
- Motivated self-starter with the ability to work effectively alongside a team
- Strong interpersonal and communication skills
- Ability to build rapport and maintain relationships with diverse stakeholders
- High attention to detail and strong organisational skills
- Experience with workforce scheduling and rostering systems
- Proficiency in Microsoft Office Suite
- Familiarity with Humanforce or Time Target (desirable)

**Benefits**:

- Flexible & hybrid working arrangements
- Collaborative and inclusive team culture
- Free onsite parking
- Access to our Employee Assistance Program (EAP)
- Fantastic opportunity with a National Industry leader in retail service solutions, working with Australia's favourite brand

**CREDO - Australia's leader in retail fit-out and installation.**

**Job Type**: Fixed term

Pay: Up to $65,000.00 per year

Schedule:

- Day shift

**Experience**:

- preparing rosters: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in Mount Waverley VIC 3149

Expected Start Date: 23/06/2025

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