Claims Advisor

3 days ago

Melbourne, Victoria, Australia Zurich Insurance Full time

**A new adventure awaits**

At Zurich we're on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet, read on

**Let's create a brighter future together, let's make a difference**

As the Motor Claims Advisor - 6 month contract, within our Lodgement Team, you will manage a portfolio of medium and complex claims to resolution, in compliance with Zurich's procedures, standards and values.

Reporting to the Technical Motor Claims Manager, you will provide a level of service that matches or exceeds the minimum service standards, by taking a flexible, proactive and pragmatic approach towards satisfying our clients, without compromising the position of Zurich.

You will also be responsible for the following:

- A consistent and outstanding claims experience to insured customers and brokers
- Prompt and technically accurate management of all allocated claims
- Minimise the downtime of vehicles, machinery plant or equipment.
- Maintain a professional, consistent approach towards all claims, whilst operating within the authority levels and procedural guidelines of the business unit.
- Be able to articulate how to prioritise and work to deadlines
- Ability to learn and be flexible to business change
- Review, resolve and proactively finalise claims within authority limit ensuring settlement at an optimum level.

**Important to your success - let's grow together**

In order to be successful in the role you will require:

- HSC or Equivalent
- Relevant Business Degree (preferred)
- Multiple Motor Claims experience (preferred)
- Recognised Industry Qualification (preferred)
- Sound knowledge and understanding of the Motor Claims strategy and operational imperatives
- Proven examples of building and maintaining relationships with external Brokers, panel of service providers, other Claims Teams, Internal Assessing Teams and other business partners.
- Understanding of legislation and legal liability
- Understanding of industry standards and protocol
- High Level knowledge of Claims Handling within the Motor LOB

**Be empowered. Make your impact**

We achieve amazing things together by:

- thinking differently, making iterative change, simplifying, finding efficiencies and improving how we do things. We are always testing and learning
- setting up our business units with the right resources, pointed at the right things
- having a clear and visible set of objectives that each one of us can help form, rally behind, and deliver.

We're all moving towards the same destination and encourage everyone to be curious, courageous and responsible as we seek out new opportunities to delight our customers and ensuring this is a great place for us to be together.

**Belong. Zurich is here to support you**

We could go on, but the main point is that Zurich is a place that you can truly belong and thrive

  • Claims Advisor

    6 days ago

    Melbourne, Victoria, Australia Marsh Full time

    **Claims Advisor (Claims Operations - Specialty)****What can you expect?**An exciting opportunity has become available for an experienced claims professional to join Marsh's Claims Operations team. In this newly created position, you will be responsible for managing claims and assisting the wider Specialty Claims Team through clear and effective...

  • Senior Claims Advisor

    2 days ago

    Melbourne, Victoria, Australia Suncorp Group Full time

    Join to apply for the Senior Claims Advisor role at Suncorp Group2 weeks ago Be among the first 25 applicantsJoin to apply for the Senior Claims Advisor role at Suncorp GroupLead complex claims resolution with autonomy and impactFlexible hybrid working with career development opportunitiesBe part of a values-driven team focused on recovery and fairnessLead...

  • Senior Claims Advisor

    2 days ago

    Melbourne, Victoria, Australia Suncorp Group Full time

    Join to apply for the Senior Claims Advisor role at Suncorp Group2 weeks ago Be among the first 25 applicantsJoin to apply for the Senior Claims Advisor role at Suncorp GroupLead complex claims resolution with autonomy and impactFlexible hybrid working with career development opportunitiesBe part of a values-driven team focused on recovery and fairnessLead...

  • Motor Claims Advisor

    3 days ago

    Melbourne, Victoria, Australia Zurich Insurance Full time

    **About us**At Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to 'create a brighter future together', where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.There are many reasons why Zurich is the right choice for...

  • Career Opportunity: Claims Advisor

    1 week ago

    Melbourne, Victoria, Australia beBeeClaims Full time $80 - $90

    Discover a fulfilling career opportunity as a Claims Advisor, responsible for managing the lifecycle of motorcycle claims. This permanent full-time role is ideal for individuals with strong analytical and negotiation skills.In this position, you will be handling inbound customer queries, liaising with stakeholders, and processing claims in accordance with...

  • Claims Technical Advisor

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerAdvisor Full time $98,765 - $123,456

    Job OverviewWe are seeking a highly skilled technical advisor to join our team, responsible for providing expert advice and guidance to customers and claims staff.Main Responsibilities:Act as a technical referral point for claims staff and assist in the development of technical claims knowledge.Provide escalation point for technical advice and...

  • Senior Claims Advisor

    5 days ago

    Melbourne, Victoria, Australia Marsh & McLennan Companies Full time

    OverviewWe are seeking a talented individual to join our Financial Lines team at Marsh. We are flexible regarding the location of this role. This is a hybrid role that has a requirement of working at least three days a week in the office.Senior Claims AdvisorIn this role, you will provide high-level expertise and manage claims under Directors & Officers...

  • Senior Claims Advisor

    6 days ago

    Melbourne, Victoria, Australia Marsh & McLennan Companies Full time

    OverviewWe are seeking a talented individual to join our Financial Lines team at Marsh. We are flexible regarding the location of this role. This is a hybrid role that has a requirement of working at least three days a week in the office.Senior Claims AdvisorIn this role, you will provide high-level expertise and manage claims under Directors & Officers...

  • Senior Claims Advisor

    1 week ago

    Melbourne, Victoria, Australia beBeeCaseManager Full time $75,000 - $80,000

    The Role of a Case Manager in Supporting Injured Workers">In this position, you will be responsible for managing a portfolio of claims, providing exceptional service to all stakeholders, and supporting injured workers in their recovery and return to work.This is an exciting opportunity to join a diverse and collaborative team that includes specialist roles...

  • Senior Claims Advisor – Property And Casualty Lines

    3 days ago

    Melbourne, Victoria, Australia Wtw Full time

    We seek a full-time Senior Claims Advisor with strong property claims experience and some liability background for our Australian Claims Team.This role, based in Melbourne, Sydney, Brisbane, or Perth, may involve managing property claims and require interstate travel.As a Senior Claims Advisor, you will provide technical advice to national clients throughout...