Dental Receptionist

1 week ago

Melbourne, Victoria, Australia Peninsula Dental Care Full time

**PREVIOUS ADMIN EXPIRIENCE OF FOC OR RECEPTIONIST DUTIES IS A MUST MINIMUM OF 1 YEAR.**:

- **Previous Medical/Dental FOC experience preferable but not a must, training can be provided on site.**:

- **We are looking to hire a confident team member administrator to compliment and support our dynamic team at Peninsula Dental Care in Rosebud**:

- **On occasion this position will require traveling between the following locations**:
**Rosebud, Mornington, Frankston, Hallam**

4-5 Days a week

Front Office Management
- Manage day-to-day operations of dental office
- Open and close dental office according to office protocol
- Answer and respond to telephone calls with professionalism or delegating appropriately.
- Greeting patients, always providing a wow customer care.
- Distributing mail and parcels
- Scanning patient documents and updating patient's records
- Do patients check out, accounts and organise future appointments if needed
- using D4W Medical System
- Working with the practice manager and produce weekly or monthly financial reports if required

Patient Management
- Maintain a professional reception area
- organize patient education materials, etc.
- Greet and welcome patients and visitors to the practice Check in patients according to office protocol, verifying and updating patient information
- Manage recall and inactive patient system Oversee patient relations & handle patient complaints, Help explain office policy to patients
- Confirm the next day's appointments according to protocol and patient preferences
- Schedule patients for efficient use of doctor and staff time
- Check patient quick-fill list to try to fill in cancellation and no-show appointment times
- Collect payment from patients at the time of treatment
- Make follow-up appointments as needed
- Prepare financial treatment plans and present plan options to patient at end of their appointment
- Occasional assistance with sterilisation or chair side assisting when required
- You will be required to travel between our clinics located in Southern Eastern side of Melbourne and Mornington Peninsula

Key Competencies and Skills
- Communication skills
- Multitasking and time-management skills
- Planning and organising
- Accuracy
- Exceptional customer service skills and phone manner
- Team work
- Initiative
- Adaptability
- Confidentiality
- Dental/D4W experience (preferred but not essential)
- Proficiency in MS Office

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $28.00 - $32.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Mornington Peninsula, VIC: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Travel between 4 locations

Willingness to travel:

- 25% (required)

Work Location: In person

  • Dental Receptionist

    2 days ago

    Melbourne, Victoria, Australia Giorgio Dental Lab Full time $104,000 - $130,878 per year

    Experienced Dental Receptionist – Full TimeJoin Giorgio Dental Laboratory in CoburgLooking for a stable, full-time role in a supportive team environment?We are looking for a professional, highly organized, and experienced Dental Receptionist to be the welcoming face of our dental laboratory. This is a full-time role for someone who understands the unique...

  • Dental Receptionist

    7 days ago

    Melbourne, Victoria, Australia Ab Dental & Medical Full time

    An exciting opportunity for an experienced Dental Receptionist to work at this general practice based in the Brighton area. The role is full time Mon-Fri with a rotational Sat. A day off during the week is provided when weekend work is scheduled.An exciting opportunity for an experienced Dental Receptionist to work at this multi chair, general practice based...

  • Dental Receptionist

    5 days ago

    Melbourne, Victoria, Australia Lakeside Dental Surgery Full time

    Exceptional Dental Receptionist required for a dynamic dental practice in Pakenham on a part time basis.- Are you an exceptional dental receptionist?- Do you love interacting with people?- Is it important to you to make a meaningful difference to the oral health and lives of people?- Would you love to capitalise on employer-provided professional development...

  • Dental Receptionist

    6 days ago

    Melbourne, Victoria, Australia Hawthorn East Dental Full time

    Full-Time Permanent Role.Basic receptionist/admin experience required. Training will also be provided.Hawthorn East Dental is looking for a Dental Receptionist to join our young, vibrant and friendly team.We are a general dental surgery offering latest technology in an architecturally designed modern facility. We specialize in cosmetic and implant dentistry,...

  • Dental Receptionist

    3 days ago

    Melbourne, Victoria, Australia Million Smiles Dental Full time

    We are a modern dental family practice with a great and experienced team providing excellent work environment. We are looking for an experienced**1) Dental Receptionist** **Tuesday - Saturday **Full-Time**Dental Receptionist**:The person will be a strong team player with excellent people skills providing expert receptionist and admin services, profitable...

  • Dental Receptionist

    2 days ago

    Melbourne, Victoria, Australia Chesterville Dental Full time

    **Are you looking for a change in career? Looking for a fulfilling and fun work place?**We are a boutique dental practice located in **Bentleigh East** approximately 30mins from Melbourne. We practice all aspects of dentistry including dental implants, orthodontics and cosmetic work. Our team is looking for a new addition to our **warm, fun and motivated**...

  • Dental Receptionist

    1 week ago

    Melbourne, Victoria, Australia Lakeside Dental Surgery Full time

    Exceptional Dental Receptionist required for a dynamic dental practice in Pakenham for Saturday mornings.- Are you an exceptional dental receptionist?- Do you love interacting with people?- Is it important to you to make a meaningful difference to the oral health and lives of people?- Would you love to capitalise on employer-provided professional development...

  • Dental Receptionist

    1 week ago

    Melbourne, Victoria, Australia Lakeside Dental Surgery Full time

    Exceptional Dental Receptionist required for a dynamic dental practice in Pakenham for Saturday mornings.- Are you an exceptional dental receptionist?- Do you love interacting with people?- Is it important to you to make a meaningful difference to the oral health and lives of people?- Would you love to capitalise on employer-provided professional development...

  • Dental Receptionist

    4 days ago

    Melbourne, Victoria, Australia Ab Dental Employment Agency Full time

    **Dental Reception needed for a boutique clinic Dental experience necessary**:Dental Receptionist Hoppers CrossingAn amazing dental team who is passionate about patient care. We always go above and beyond to help you get your desired smile. We have a highly skilled and experienced dental team to look after your pearly whites. No need to put up with the fear...

  • Dental Receptionist

    3 days ago

    Melbourne, Victoria, Australia Strathmore Dental Surgery Full time

    Dental ReceptionistWe are seeking a friendly, organized, and professional Dental Receptionist to join our team. As the first point of contact for our patients, you will play a key role in delivering exceptional service and ensuring smooth day-to-day operations at the front desk.**Key Responsibilities**:- Greet patients and manage check-in/check-out...