Services And Programs Officer

Division: Corrective Services NSW
- Location: Young, NSW, AU, 2594
- Req ID: 75922

**Services and Programs Officer**

**Clerk Grade 5/6**

**Young Community Corrections**

**Location - Young**

**Employment Type - Ongoing**

**Salary - $**99,938 pa - $110,270** pa plus superannuation + leave loading**

**Join us as a Services and Programs Officer and make a real impact with flexible work, competitive pay, and professional growth opportunities**

**Your role**
Services and Programs Officers (SAPOs) work within multidisciplinary teams in community corrections' locations. SAPOs are responsible for the delivery of intervention programs and services to reduce reoffending, change behaviour, and support the wellbeing of people under Court ordered supervision. SAPOs are embedded as essential roles in community sites and receive day-to-day direction and support from their local directorate.SAPOs also work closely with the Strategy & Policy branch, who have responsibility for the governance (and quality) of program facilitation and services.Program delivery is a key intervention component of community corrections work, aimed at addressing key factors of offending and supporting behavioural change.**What you'll do**
As part of the Services & Programs Officer you will- Provide induction, assessment, support, case management and reports.
- Facilitate group-based programs to people under supervision.
- Deliver strategies and programs that promote well-being and enhance the safety for people under supervision and the community.
- Undertaking individual interventions for people under supervision as required.
- Resolve critical situations by providing information, expertise, support and referrals.
- Assist inmates with pre-release planning.
- Maintain documentation and case notes on all people under supervision.
- Work effectively with a diverse range of stakeholders - including those under supervision, families, multi-disciplinary staff, and agency members that support our work.
- Develop networks with key internal and external agencies to enhance positive outcomes for people under supervision.

**What we're looking for**
- Knowledge and understanding of the transitional factors affecting people under supervision and their families.
- Ability and experience in assessment, case management and intervention with people under supervision with complex behaviour and attitudes.
- Demonstrated ability and/or experience in delivering group-based interventions.
- Thorough knowledge and understanding of alcohol and other drug dependence, domestic violence, pro-criminal behaviours and attitudes, and evidenced based interventions.
- Be able to work collaboratively with people under supervision, their families, and colleagues from a variety of backgrounds.
- Be comfortable and confident in running group and/or individual sessions to people with diverse needs and challenging behaviours.
- Be able to act with integrity and display resilience in the face of challenges.
- Complete the Certificate IV in Correctional Practice

**Essential Requirements**
- Relevant tertiary qualifications in social work, psychology, mental-health or other human service fields; **and/or** demonstrated relevant equivalent experience working with family, social, and/or drug and alcohol related issues.
- Current Certificate IV in Correctional Practice with the necessary Units of Competency for this role - **or the capacity to complete** Certificate IV in Correctional Practice (internal training offered by Corrective Services Academy) in accordance with specified timeframes.
- Current driver licence with ability and willingness to travel throughout NSW.
- Australian or New Zealand Citizen or Permanent Resident for ongoing appointments.

Download the role description.

**Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.**
**What We Offer**
We offer a variety of benefits, including:
- A challenging and rewarding career.
- Flexible, autonomous work environment.
- Competitive pay and conditions.
- Training and development opportunities to build and maintain capabilities.
- Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.**We do work that really matters**
Working for the Department of Corrective Services provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.- **Are you ready to join us?**
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).**Applications close**Sunday 3rd August 2025 at 11:59pm AEST.**Got a qu