Night Auditor

1 week ago

Sydney, New South Wales, Australia Parkroyal Darling Harbour Full time

Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates 6 Hotels including PARKROYAL Darling Harbour, conveniently located in the Sydney CBD. The Hotel features 341 guest accommodation rooms, 7 meeting spaces, our Barkers Restaurant and ABODE Bistro Bar. PARKROYAL Darling Harbour is the best choice amongst Sydney Darling Harbour Hotels to develop your career.

Pan Pacific Hotels Group is proud to be the **first hospitality group in Oceania** to be awarded the **Global Sustainable Tourism Council (GSTC) certification** for all six of our Australian properties This is a significant achievement that demonstrates our unwavering commitment to sustainability and responsible tourism.

We are seeking an experienced **Night Auditor** to join our team. This role will report to the night Manager and is responsible for the overall care, hospitality and service given to our guests throughout their stay.

This is a great opportunity to work within a strong, collaborative team and develop your career in a supportive and fun environment.

**Benefits**
- Attractive salary package
- Hotel discounts through our Global Alliance Program - Discovery
- 50% off food and beverages at the Hotel's restaurant, ABODE Bistro Bar
- Discounted accommodation with Pan Pacific Hotels Group properties, worldwide
- Ongoing learning and development through our learning experience platform
- Complimentary meal whilst on shift
- Health & Wellbeing - Employee Assistance Program and discounted BUPA Health Cover
- Reward and Recognition Program
- Discounted car parking
- Completely understand the Front Desk and Cashiering process.
- Ensure a high level of product knowledge of the hotel and local area.
- To handle cashiering and night audit procedures with efficiency and to ensure they are in line with the hotel accounting standards
- Be a point of contact for all guest needs
- To ensure our guests receive a fast and efficient check-in and check-out
- Daily accuracy of all paperwork for the day and ensuring that all data processes are correct
- Assisting with Concierge when required

**Ideally you will have**:

- Experience with Opera or similar PMS system
- Preferred 1-2 years Front Office experience within a 4-5 star environment
- A passion for the hospitality industry & have an eye for detail
- A customer service focus and enjoy working in a team environment
- The ability to work shift work including evening and weekends
- Excellent communication and time management skills

Everything we do at PARKROYAL Hotels & Resorts, that can be seen by our guests and behind the scenes, is from the high-quality service that our people provide. We are proud to be an equal opportunity employer, enabling you to feel empowered to realise your full potential. We find joy in ensuring that the best in us, brings out the best in you.

**Job Types**: Part-time, Permanent

Pay: $35.50 per hour

**Benefits**:

- Employee discount
- Free food
- Professional development assistance
- Referral program

Work Authorisation:

- Australia (required)

Work Location: In person

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