Dispatch Controller

2 weeks ago

Melbourne, Victoria, Australia Skybus Full time

**About us**

SkyBus has built a reputation for excellence in the Australian transport industry, offering fast, direct, and affordable services. SkyBus, known for its reliable, customer-friendly, and efficient airport transfers.

**The opportunity**:
Ready to take the wheel on a dynamic and fast-paced career? SkyBus is looking for motivated and detail-driven **Dispatch Controllers** to help keep our operations running smoothly at our Tullamarine depot.

As a Dispatch Controller, you'll be the heartbeat of our daily operations - coordinating bus schedules, managing last-minute changes, and ensuring our services run like clockwork. You'll be the go-to support for our driving team, helping deliver the exceptional service and safety standards that SkyBus is known for.

This role is perfect for someone who thrives under pressure, stays organized, and has a knack for quick problem-solving. If you're a natural communicator and love being part of a team that moves people every day - we want to hear from you

**Work schedule**: Monday to Friday, with additional weekend shifts available.

**You'll be involved in**:

- Proactively manage unplanned absences by covering vacant shifts to ensure service continuity.
- Allocate vehicles efficiently and coordinate smooth bus yard departures.
- Organise and manage schedules for driver and vehicle changeovers.
- Collaborate closely with the Operations Control Centre to relay timely updates on service disruptions.
- Provide on-the-ground support to frontline staff during incidents and emergencies.
- Monitor real-time operational changes and ensure systems are updated accordingly.
- Prepare and process weekly rosters, timesheets, and payroll in line with industrial agreements.
- Track daily operational performance, identifying issues and implementing corrective actions as needed.

**The boxes you'll tick**:

- Proven experience coordinating large teams, with exceptional planning and organisational skills.
- Confident using computers, with solid skills in Microsoft Office and reporting tools.
- A proactive, self-motivated mindset and a flexible attitude in a fast-paced, ever-changing environment.
- A strong understanding of safety regulations and internal compliance standards, with hands-on experience in monitoring and maintaining them.
- A true team player with great interpersonal skills - equally comfortable working independently or within a team.
- Clear and confident communicator, able to provide direction and updates with ease.
- A valid Medium Rigid (MR) driver's licence and relevant accreditation, plus a Working with Children Check (or willingness to obtain)

**The benefits of working with us**:

- Employment with Australasia's leading mass transit bus operator focusing on a positive culture and company values
- Competitive salary package
- Comprehensive Employee Assistance Program Including wellbeing, financial and nutritional coaching, counselling and legal advice

**How you apply**

SkyBus is proud to be an Equal Opportunity Employer with our people proudly representing the community which we service.

We invite all applicants to apply, including Aboriginal and Torres Strait Islander Peoples and people from diverse social, cultural and gender backgrounds.

  • Dispatch Controllers

    2 weeks ago

    Melbourne, Victoria, Australia Kinetic Full time

    About usKinetic is Australia and New Zealand's largest and most diverse bus operator, moving more than 75 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our 6000 people and fleet of over 3800 buses.**The opportunities**1 x Dispatch Controller - North FitzroyWe're on the hunt for a...

  • Manager Flight Dispatch Load Control Standards

    2 weeks ago

    Melbourne, Victoria, Australia Jetstar Full time

    **Company Description** About Jetstar**We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an...

  • Dispatch Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Mploy Hr Full time

    Our client produces garden care products. They offer lawn fertilizers and pests, weed control, fertilizer spreaders, and soil wetters, as well as other related products.**Primary tasks & duties of the role, but not limited to**:- Performing all dispatch-related functions to support the site's dispatch operations- Preparing dispatch paperwork for deliveries-...

  • Dispatch Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Mploy Hr Full time

    Our client produces garden care products. They offer lawn fertilizers and pests, weed control, fertilizer spreaders, and soil wetters, as well as other related products.**Primary tasks & duties of the role, but not limited to**:- Performing all dispatch-related functions to support the site's dispatch operations- Preparing dispatch paperwork for deliveries-...

  • Dispatcher

    2 weeks ago

    Melbourne, Victoria, Australia Ventia Pty Limited Full time

    Ventia's Yarra Valley Water contract are seeking an experienced Dispatcher to work within its Network Operations Centre. The main purpose of this role is to effectively dispatch and communicate unplanned maintenance activities.This role is best suited to those with a background in dealing with infrastructure faults in essential services and has worked in a...

  • Works Dispatcher

    7 days ago

    Melbourne, Victoria, Australia Citipower And Powercor Full time

    **Works Dispatcher**:- Melbourne, VIC, AU, 3000**About us**:We're a team that cares about you and your community. CitiPower and Powercor Australia is an essential service, supplying reliable, safe and affordable electricity vital for our customers and a clean energy future.In designing and delivering these services, our people are united by a real sense of...

  • Dispatch Co-Ordinator

    2 weeks ago

    Melbourne, Victoria, Australia Eric Jones Staribuilding Group Full time

    **Eric Jones Stairbuilding Group** is an Australian family owned business which has been leading the Victorian staircase manufacturing industry since 1947. We specialise in timber/steel residential and commercial staircase construction, and take pride in our reputation for quality, reliability, and service.We currently have an exciting full time opportunity...

  • Picker/Dispatcher

    2 weeks ago

    Melbourne, Victoria, Australia beBeePackager Full time $40,000 - $80,000

    Warehouse Team MemberWe are currently seeking skilled and experienced Warehouse Team Members to join our team. This is an excellent opportunity for individuals who are looking for a challenging role in a fast-paced environment.About the Role:As a Warehouse Team Member, you will be responsible for receiving, storing and dispatching goods. You will work as...

  • Warehousing And Dispatch Supervisor

    2 weeks ago

    Melbourne, Victoria, Australia Agri Talent Full time

    About the Role The Warehousing & Dispatch Supervisor is responsible for leading the afternoon Load Out team, ensuring accurate, timely, and safe dispatch of perishable meat products in a high-volume environment.Reporting to the Load Out Manager, duties include: Oversee packing and loading of export products, ensuring accurate labelling and documentation...

  • Dispatch Operator

    7 days ago

    Melbourne, Victoria, Australia Ventia Pty Limited Full time

    Dispatch Operator / Call Centre Operator - Night Shift**Date**:21 Jul 2025**Location**:Mitcham, VIC, AU, 3132**Company**:Ventia- Ventia's **Yarra Valley Water contract**is seeking an experienced **Call Dispatcher** to work within its Network Operations Centre. The main purpose of this role is to effectively dispatch and communicate unplanned maintenance...