Technical Platform Manager

2 weeks ago

Sydney, New South Wales, Australia Teradata Full time

What you'll Do

Support a 24x7 team of Cloud Operation Specialists with a focus on customer based in APJ region, as part of a team of Cloud Platform Managers
Support collaboration with Cloud Product Management by providing Operations' perspective to drive improvement to the product and services with a focus on availability, reliability, scalability etc.
Assist in Vendor communications & technical issue resolution with CSPs
Build and maintain relationships with the Cloud Operations Managers Team to maintain consistent policies, processes, and metrics across cloud platforms.

Who Will You Work With

You will be part of a team of Technical Platform Managers who work cross-functionally with Sales Support, Product Management, Engineering, global support teams to ensure a unified customer experience on public cloud. This role reports to the Senior Director, DevOps Engineering, who is in New Jersey, USA.

Experience with AWS or Azure Cloud is a must (Certification & demonstrable experience required)
Bachelor's degree in computer science or related field
Understanding of core system administration tools, basic networking protocols, Cloud security and compliance

What You'll Bring

You are a strategic leader, with experience in running operations for cloud / SaaS platforms. Ideally you will have experience in data warehousing or Teradata, and you excel at fostering meaningful connections and building strong relationships.

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