Implementation & Activation Manager

IMPLEMENTATION & ACTIVATION MANAGER

ABOUT WPP & OPENDOOR

At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology.

Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built **OpenDoor**for** Amazon**.

**OpenDoor** is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive _impact_ - for them to innovate, learn, thrive, and occasionally fail too.

The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.

OpenDoor's values are built from Amazon's own **16 Leadership Principles**, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future.

By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity.

ABOUT THE ROLE

We are searching for a talented and enthusiastic individual to join our OpenDoor team as an Implementation & Activation Manager. This is a Full-time position based in Sydney. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI

The role of the Implementation & Activation team is to deliver the highest excellence in Implementation Planning and Buying, ensuring client campaigns are planned and executed in an effective, efficient, and future facing way. The scope of Implementation & Activation incorporates Video (TV, BVOD, SVOD, Short-Form IO Online Video and Cinema), Out of Home (Direct and Programmatic), Audio (Radio, Podcasting and Music Streaming) and Display (Newspapers, Magazines, and Digital IO Display).

The role of Manager within the Implementation & Activation team is to oversee that approved client media plans are booked with the highest level of operational excellence, whilst supporting the planning function. Able to confidently lead a small team, you set the highest standard for operational excellence, and maintain a market-leading view of best practice media buying.

You are responsible for leading your team and ensuring all campaigns are delivered and executed in an effective, efficient, and future-facing way.

**KEY STAKEHOLDERS**:
**Reporting to**:**Implementation & Activation Director

**Direct reports**:**Implementation & Activation Associate Managers, Executive and Coordinators**

**Internal departments**:**Collaborate closely with your client team, including client leads, comms planners, strategy leads, the Implementation & Activation team and other agency and group departments to manage expectations and collectively deliver the strongest outcomes for clients.

**Media Owners**:**Establish strong relationships with our media partners at a Group Sales Manager level and Sales Executive level.

**Clients**:**Establish a deep understanding the Amazon business and develop strong relationships with key client contacts.

RESPONSIBILITIES

**People**
- Manage team workflow, delegating tasks effectively, making sure goals are set & met, and highlighting concerns with your Director.
- Manage leave and team absences to ensure coverage for team responsibilities and mínimal impact to remaining team members.
- Motivate team to achieve individual, team and organisational goals.
- Develop and train team to ensure they reach their potential.
- Empower team members with skills to improve their confidence, product knowledge, and communication skills.
- Conduct fortnightly 1:1 check-ins, annual Career Conversations and Annual Performance Reviews with direct reports through Culture Amp.
- Liaise with the People Team to resolve any team disputes to ensure a safe and productive team environment.
- Create and foster a cohesive team environment through team act