Technical Delivery Officer

Melbourne, VIC, AU, 3020

**About John Holland**:
At John Holland, our purpose is simple - we transform lives with everything we do.

We've always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That's our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that's up for the challenge of transforming lives for good.

**About North Western Program Alliance**:
North Western Program Alliance (NWPA) consists of four Alliance Partners - John Holland, KBR, MTM, V/Line and the client (LXRP), working together as one team to achieve shared goals.

Since 2017, NWPA had had a proven track record with the successful delivery of eight level crossing removals (17 LX) and several premium stations, with three projects currently in delivery and two in development phase.

We're proud to make a real difference to the lives of people on our program of works and in the communities in which we operate. Our values are Care, Excellence, Creativity and Empowerment.

We are looking for an Technical Delivery Officer to join the NWPA team.

**About the Role**:
Working across all delivery sites on NWPA - We are seeking a highly-skilled and experienced Technical Delivery Officer to join our team.

This is a critical on-site role responsible for overseeing and ensuring the quality of construction aligns with design specifications, project requirements, and industry standards. You will play a pivotal role in maintaining the integrity of our construction processes by monitoring subcontractor performance, identifying non-conformances, and ensuring timely rectification.

Reporting to Quality Manager, you will document and communicate any quality issues, ensuring seamless project delivery with a strong focus on compliance and excellence.

**Responsibilities of the role include / What you will do**:

- Conducting on-site inspections and surveillance to ensure construction activities meet design specifications, quality standards, and project requirements.
- Build effective relationships with the delivery team, client, quality team and subcontractors.
- Monitoring subcontractors to ensure adherence to technical quality requirements and contractual obligations.
- Identifying, documenting, and reporting non-conformances, and working with relevant stakeholders to ensure rectifications are completed effectively and on time.
- Preparing comprehensive quality reports and distributing them to the respective Project Managers and Quality Manager where required.
- Accompany Client Surveillance during onsite inspections, preliminary and final stakeholder handover walks.
- Coordinating with the Delivery, Quality and Project Management teams to resolve quality-related issues.
- Reviewing and verifying that materials, equipment, and workmanship conform to approved specifications.
- Conducting regular audits of quality processes on-site.
- Providing technical guidance and support to teams on-site to promote a culture of quality and continuous improvement.
- Supporting the handover process, including quality documentation and ensuring all deliverables meet client expectations.

**To be successful in this key role, we are looking for;**:

- Demonstrated years of experience in construction with a proven track record of overseeing construction quality on large-scale projects.
- Strong knowledge of construction methodologies, standards, and best practices, including Australian building codes and regulations - specifically VicRoads, Australian Standard, MTM, V/Line, VicTrack
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
- Must have extensive experience of first-hand on-site quality inspections.
- Experience in managing subcontractors and ensuring compliance with technical and contractual quality requirements.
- Proficient in identifying and managing non-conformances.
- Excellent computer literacy, report-writing skills with attention to detail and accuracy.
- Proficient in using quality management systems and relevant software tools.
- Demonstrated ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
- A proactive mindset with a commitment to quality and continuous improvement.
- Current driver's license and the ability to travel to various project sites as required.

**As part of the team, you can help us transform lives.**:
Your success is reflected in ours, so we're committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.

We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.

**What's in it for you**:
We're about connecting your sense of purpose to our