Change Manager

**Company Description**
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
**Job Description** Applicants must be willing to take on a 6 month contract role based in Darwin.**

In this role, you will be responsible for leading and managing change management and communications activities across multiple, large change initiatives, as well as contributing to and supporting the continuous improvement of our Change Management Framework and Tools.

As a Change Manager, you will be responsible for understanding the change and developing a comprehensive change approach. This will involve utilising a Change Impact Assessment and other essential change management tools to ensure that the change requirements are accurately scoped. You will develop and manage the change plan to deliver agreed-upon capabilities, ensuring that customer and business benefits are realized within the agreed scope, time, and budget.

In addition, you will conduct Stakeholder Analysis and manage stakeholder communications and engagement. Developing effective relationships and ensuring stakeholders remain engaged and committed throughout the change process will be crucial. You will also provide communications support for key community events, process improvements, and change initiatives.

Furthermore, you will coach smaller projects on change management practices, helping them to adopt and implement effective change strategies. Your expertise and guidance will be instrumental in driving successful change across the organization.

**Qualifications**
- Demonstrated success in designing, developing and implementing change management and communications plans across multiple transformation projects in a large organisation.
- Exceptional writing and editorial skills, including the ability to manage and produce high quality written material for a wide range of audiences and shared across a variety of channels
- Ability to operate effectively in a dynamic environment with changing priorities and across large complex environments, whilst prioritizing your work under pressure.
- Change management certification (e.g., Prosci) highly regarded
- Previous insurance domain experience needed

**Additional Information**

**Why join us**:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

**Agencies**:
**Work rights and background checks**:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks