Scheduler

6 days ago

Brisbane, Queensland, Australia O'Brien Glass Industries Limited Full time

**Due to continued growth, i**n this integral role, you will be a key point of contact for customers**, suppliers,** and **our expert Gl**aziers**.**

**R**esponsible for maximising **productivity, your customer service skills will capitalise on every **opportunit**y while scheduling **daily & future jobs.**

**About the role**:

- Out-bound specialist with exceptional communication skills, keeping customers, suppliers & trades staff appraised of lead-times
- Effectively scheduling glazing work for 30+ Trades staff and contractors across SEQLD - emergency replacement / new installs / 2nd. visit jobs
- Maintaining and updating accurate records of schedules
- Fast-paced but friendly team environment
- KPI-driven targets to achieve
- Work hours Monday - Friday 8:30 am
- 5.00 pm
- Be a valuable member of our team, contributing to our success and actively helping to create a positive environment

**About you**:

- Demonstrate a high level of attention to detail, excellent listening, communication, and understanding skills
- Excellent organisational & time management skills with the ability to prioritise changing workloads and customer needs
- Simpro or planning system experience is an advantage
- Windows, Blinds, Glass, or trades scheduling/planning experience is an essential
- Intermediate to Advanced general computer skills

**Benefits**:

- Thorough induction, training and all equipment provided
- Work with like-minded people who care, are genuine, and customer focused
- Ongoing learning and development opportunities
- Regular reward and recognition initiatives

As part of **Belron**, the world's leading glass specialists operating in 35 countries, **O'Brien** put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O'Brien is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don't quite meet all of the criteria but feel like you could make a difference at O'Brien, get in touch.

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