Configuration Analyst

**About the role**

We're looking for a **Configuration Analyst**who thrives on solving complex problems, translating business needs into smart, efficient system solutions, and working closely with both business and technical teams.

This is your chance to join a collaborative, outcomes-focused team where your skills will directly contribute to delivering exceptional results for our members and clients in the superannuation and insurance space.

**Permanent Full time | Melbourne or Parramatta based | Superannuation & Insurance experience only**

**In this role, you'll be accountable for**:

- Working hand-in-hand with stakeholders to analyse business requirements and uncover the best configuration solutions.
- Complete Business Requirements where necessary and produce Configuration Specifications.
- Ensure configuration solution design meets business requirements and solution is understood by Business, Technical Development and Test Teams
- Supporting BA, technical, development, and testing teams throughout the full SDLC (Software Development Life Cycle).
- Troubleshooting production issues, conducting root cause analysis, and ensuring solutions meet business needs.
- Investigate and consult on pragmatic alternatives for short, medium, and long-term solutions to a problemWork and collaborate with third and/or vendor parties to deliver integrated system solutions

**What you bring**:

- 3+ years' experience as a BA or administrator in superannuation and/or insurance.
- Working knowledge of SQL/Java/Oracle and the ability to navigate SDLC processes with confidence.
- Strong communication skills to bridge the gap between technical teams and business stakeholders.
- A proactive, solutions-focused mindset with a knack for identifying process improvements.
- Experience working in an outsourced or offshored environment.Demonstrated understanding of business drivers impacting IT systems

**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and MicrosoftNovated Car Leasing

**Culture at MUFG Pension & Market Services**

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

**How to apply**

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an e