Field Service Engineer

OverviewCalling All Maintenance Experts & Industrial TechniciansAs a Field Service Engineer – Build Your Career with a Growing Provider in Coding & Marking SolutionsLETO Technology is powering the future of industrial coding, marking, and product identification across Australia's food, beverage, pharmaceutical, and manufacturing industries.
We are expanding—and looking for Maintenance Technicians, Product Specialists, Maintenance Engineers, and Industrial Service Professionals ready to step into a customer-facing, solution-driven field role.Based in Sydney, this hands-on role places you on the front line—delivering technical expertise that keeps high-speed production lines running smoothly.
You'll take ownership of installations, preventative maintenance, emergency repairs and customer training, helping some of Australia's best-known brands reduce downtime and improve performance.This role involves interstate travel and participation in a rotating on-call and weekend roster to support customers across Australia's manufacturing sector.What You'll DoInstall, maintain, and repair industrial coding and marking systems (CIJ, TIJ, TTO, Laser, LPA, LCM)Diagnose and resolve issues across mechanical, electrical, software, packaging systems, and consumables to ensure reliable operation and minimal downtime.Perform structured, high-quality preventative maintenance to optimize equipment performance and reliability.Deliver practical operator and maintenance training onsite, equipping customers with expert product knowledge in system operation and basic repair.Collaborate with the sales team on product demonstrations and solution delivery.Manage parts usage and maintain accurate service records.Identify and deliver service opportunities while contributing to KPI achievement and overall business growth.Foster strong customer relationships by delivering responsive, reliable, and high-quality service.What You'll Bring5+ years' experience in field service, automation, or industrial maintenance (required).
Trade or tertiary qualification in Electrical, Electronics, or Mechatronics (required).
Proven troubleshooting ability across mechanical, electrical, and software systems.Familiarity with industrial printers or packaging line equipment (highly regarded).
Competency with technical diagrams, schematics, and service manuals.Strong communication and customer service skills.Willingness to travel interstate as needed and work 2 weekends/month on a rotating roster.Valid Australian Driver's License.Why Join LETO TechnologyBe part of a high-growth, nationally respected service provider in automation & identification.Work alongside a team of top-tier engineers who value ownership, accuracy, and accountability.Learn from and be supported by an experienced management team dedicated to excellence, quality, and developing talent.Accelerate your career with clear pathways into senior technical and leadership roles.Make a real impact on uptime, reliability, and customer success across Australia.Thrive in a modern, agile environment that rewards initiative and performance.Company CultureExcellence.
Growth.
Impact.
At LETO Technology, excellence is at the heart of everything we do.
We combine quality service and technical expertise to deliver industry-leading outcomes for Australia's manufacturing sector.Here, you're not just filling a role or closing out a job card — you're shaping the future of industrial service.
We empower our engineers to lead from the field, solve complex challenges, and take pride in driving measurable results for our customers.If you're ready to deliver service excellence while growing your career in a team that values expertise and quality—this is the place for you.ApplyApply now or connect with us directly to learn more.
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