General Manager

2 weeks ago

Sydney, New South Wales, Australia Laundy Hotels Full time

Join the passionate leadership team at Laundy Hotels
- Vibrant team and inclusive working environment
- Iconic sports and function pub in the Stadium precinct

Laundy Hotels are seeking a General Manager to join the team at The Locker Room in Sydney Olympic Park.

**WHY LAUNDY HOTELS?**
Laundy Hotels are a fourth-generation hospitality group, priding itself on exceptional customer service and community engagement.

The Laundy's learned hospitality the old-fashioned way. We encourage an innovative and creative mindset, that can be translated into both our people and those we service. Our dedication to seeing our team members grow and flourish in their careers is at the core of what we do - all whilst delivering an exceptional customer experience to our communities.

Our growing portfolio sees over 40 diverse venues, spanning across Sydney and regional New South Wales.

**THE OPPORTUNITY**
The General Manager at The Locker Room is responsible for, but not limited to:

- Oversee all operational requirements of the business including marketing, security, maintenance, food and beverage service, sales and events, gaming and cash management.
- Accountability for achieving all revenue targets and having an agile approach to managing the business to ensure these targets are met.
- Deliver all HR requirements for the business, including training, coaching and developing talent pipelines for all leadership roles.
- Strictly adhere to and enforce all company policies to ensure the business is run effectively and efficiently.
- Leading the team to deliver exceptional customer experience.
- Strong knowledge in all aspects of running a busy multifaceted hotel.
- Experienced in planning and managing large functions.
- Roster management according to business needs.

**WHO ARE YOU**We're looking for an individual with the following skills and attributes:

- Minimum 3+ years' experience in a General Manager capacity in a large multifaceted venue
- Compliance expertise, licensee experience will be highly regarded
- Highly organised with effective time management abilities
- Excellent communication; written and verbal
- Professional, motivated & collaborative team player
- Ability to share your knowledge, manage and influence others
- Immaculate presentation, paralleled with hands on service delivery
- Effective problem-solving and conflict resolution skills
- Training and developing large teams, proven leadership
- Strong financial and business acumen
- Exceptional food and wine knowledge

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