Client Service Specialist

2 weeks ago

Melbourne, Victoria, Australia Possability Full time

Possability is committed to a world where every person can pursue their own potential. It's more than a job, it's an opportunity to meet some amazing people who will shape and influence your personal and professional view of the world.

Possability is a leading Australian non-profit, values-based organisation delivering a range of individual and flexible support options for people with a disability across Tasmania, Victoria, and Queensland. Services include supported accommodation, employment, training, respite, and support for children & young people with a history of adversity.

**Client Service Specialist, Sunshine Office, Victoria**

Full Time, permanent. 75k + Salary packaging and Superannuation

As part of our Operations team the role of the Client Service Specialist is to identify, develop, plan and execute activities which relate to the growth of the organisation in target markets and segments.

The Client Service Specialist is responsible for ensuring accurate management of the on boarding process and a positive informative experience for both potential and existing customers. This role is also to provide a welcoming first point of contact for all service enquiries.

Working closely with all teams across the organisation, this person will develop a new client pipeline by building strong relationships with sources of referral. These may include Support Coordinators, local community groups, NDIS, State Government, peak bodies, health organisations, Education Institutions, and advocacy groups.

This is an exciting opportunity for a person looking to make a significant contribution towards a growing not for profit organisation.

**Essential Skills & Qualifications**:

- A minimum higher degree qualification in marketing, business or relevant human services speciality or experience deemed to be the equivalent.
- 2+ years of experience working in a related role
- Human service industry experience

**Further information**

An attractive remuneration package will be offered to the successful applicant with salary packaging.

Please review the position description here.

**Making an Application**
- A current curriculum vitae
- A written response to the key selection criteria
- Confirmation of ability to meet mandatory role requirements

**Closing date**

Applications close** 9am Friday **29th July.**
- Location:
- VIC - Brimbank Melton- Work Type:
- Full Time- Sector:
- Operations Supervisor/Manager roles- Sub sector:
- Operations Manager- Enquiries- Contact:
- Phone:

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