Alliances Field Engineer

Overview
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. The company is founder led, profitable and growing. We are hiring an
Alliances Field Engineer
to help our biggest partners understand and embrace our open source platform for themselves and their customers. Our worldwide field engineering team applies expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to the edge. Our team also engages with business problems—building solutions that are reliable, efficient and cost-effective, and we learn to speak the language of our customers and their industries.
Location: This is a home-based role, we are hiring worldwide.
Responsibilities
Understand Ubuntu, Linux, networking and services in real-world environments
Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
Architect and integrate popular open source software such as PostgreSQL, MongoDB, Kafka, Cassandra and NGINX
Help partners to offer and architect joint solutions utilizing Canonical's technologies on top of the public clouds and in the data center
Design and publish joint Reference Architectures and perform technical validations with various partners
Prepare and run onboarding sessions/workshops with various partners' teams to promote Canonical products and solutions
Qualifications
Extensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, software automation
Experience designing and implementing solutions on top of public or private clouds
Python and bash understanding, troubleshooting skills
Fluent written and spoken English
Excellent communication and presentation skills
High motivation, ability to multi-task and follow-up reliably on commitments
Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs
Interest in new technologies like LXD, Juju and Snaps
Ability to travel globally up to 30% of the time
Degree in Computer Science, Mathematics, Physics or related technical field experience
What we offer you
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence — in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Equal Opportunity
Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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