Patient Services Officer

2 weeks ago

Brisbane, Queensland, Australia Genesiscare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

Due to internal promotion, our GenesisCare Chermside Clinic have an opportunity for an energetic, efficient and professional Patient Services Officer/Medical Receptionist to join our clinic on a full-time basis. You'll ensure that a high quality, professional and efficient administration service is consistently provided to patients, Oncology staff and clinicians.

More specifically, you will:
- Ensure that the centre is ready for business, book and confirm patients' appointments- Maintain the diary and ensure that all relevant paperwork and administrative processes are completed for appointments- Receive and organise referrals of patients & promptly take relevant action- Ensure all systems are used effectively to administer bookings- Promote a positive image of the company and foster good community relations

Benefits of joining our team:
- Internal career development opportunities- Great team atmosphere with charity days, casual Fridays and lunches that are held twice a month.- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount- Learn and grow with our award-winning development programs- Work within a great team, with offered training and ongoing support- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling- Great location close to transport links and a huge shopping centre with a wide selection of restaurants

We're interested in hearing from people who have:
- Demonstrated ability in an administrative role within a busy, customer focused environment. Medical preferred but not essential.- A positive can-do attitude with a commitment to being a team player- Strong organisation and skills, with the ability to liaise with both internal and external stakeholders- Proven experience to work effectively both independently and in a team environment- Knowledge of patient billing systems and related Medicare funding mechanisms regarded- Ability to use clinical administration systems, as well as Microsoft Office software- Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations' values.

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

GenesisCare is an Equal Opportunity Employer.

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