Operational Support Officer

2 days ago

Perth, Western Australia Amana Living Full time

About the Role As the Operations Support Officer, you will provide specialised administrative support to the Your Home Operations Managers and Client Service Managers.
Your work will directly contribute to the efficiency and quality of services delivered across our Home Care.
Key Responsibilities · Provide day-to-day administrative support to Operations Managers · Assist in preparing communications and correspondence for clients, residents, and staff · Perform data processing and quality assurance tasks in ComCare and other systems · Maintain documentation including Information Booklets and client files.
· Prepare reports and gather operational data as required · Liaise with internal departments such as HR, Payroll, Finance, IT, and Property · Participate in training sessions and team meetings · Contribute to Quality Improvement Programs and operational planning · Deliver exceptional customer service to clients and staff Mandatory Requirements · National Police Clearance Certificate (issued within the last 6 months) · Covid vaccination and Influenza vaccination as per Amana Living policy · Completion of pre-medical form and reference checks · Working knowledge of the Aged Care and/or Community sector · Significant administrative experience, including proficiency in Microsoft Office and client management software · Strong time management, problem-solving, and organisational skills · Excellent written and verbal communication skills · Previous experience in Home Care Why Choose Amana Living?
Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962.
We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services.
Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
Our vision is a community where every older person is honoured and valued.
Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
Our values are compassion, collaboration, curiosity, inclusion and trust.
Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.
Our Benefits
• Competitive rates
• Salary packaging benefits up to $18,550
• School holidays childcare assistance
• Health and wellbeing programs and more

• Ongoing training and development to keep your skills growing.
At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community.
Join us in making a difference

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