Core Controls Mgr, Cards

**Work type**: Permanent Full time
**Pay Level**: Group 3
**Reports to**: Lynn Wheeler
**View Role purpose statement**
- **Make a genuine difference through the work you do**:

- **Work in a collaborative and inclusive team environment**:

- **Be part of a team where you're encouraged to experiment and find out where you excel**

**It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It's a good time to see what more you can find at NAB as a Core Controls Manager, Consumer Cards Lending.

**The role**

The Citi Consumer Bank (CCB) Operational Risk and Control Manager role assists the business to deliver the banks operational risk framework and maintain a strong control focus across the Cards and Consumer Lending Team

**Day to day will include**:
In contributing to the overall governance of risk and control reporting for one or more of the Retail Bank Teams, you will be responsible for continuously enhancing the control environment for the Cards and Consumer Lending Team by:

- Ensuring adherence to the Operational Risk Framework
- Identifying risk, analysing data and reporting on findings
- Completing process reviews to ensure business unit compliance to policies, procedures and regulatory obligations
- Effective communication with business partners
- Managing production and evaluation of control reporting to tracks the effectiveness of the control governance frameworks across Retail Bank

**What you'll bring**:
You can demonstrate the following:

- Tertiary qualified with a Degree in Business and a preference for post graduate qualifications
- Experience in a similar role, or in an internal audit/first line risk background gained in consumer banking
- Strong understanding of operational risk, process and controls concepts, including risk identification, monitoring frameworks and methodologies
- Strong stakeholder management underpinned by first class written and verbal communication skills
- Sound background in retail banking, experience in dealing with auditors or regulators and an understanding of regulatory obligations surrounding consumer banking products
- Be adaptable to change and enjoy working in a challenging environment
- High attention to detail and quality with excellent time management skills
- Sound analytical, problem-solving and reporting skills
- Proficiency in Microsoft Office with an emphasis on MS Excel

**A diverse and inclusive workplace works better for everyone**

At NAB, we're intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It's a huge part of what makes NAB such a special place to be.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here.

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

Please note unsolicited CVs from agencies will not be accepted.