Immunisation Support Officer

Overview
Immunisation Support Officer
Job no:
Work type:
Casual
Location:
Melbourne
Categories:
Community, Services
About the Role
This exciting position provides quality front-line customer service at City of Yarra's Immunisation sessions. The role also assists in the organisational aspects of the community and school immunisation programs and provides data entry support. In addition, the position supports the Maternal and Child Health team through administrative duties such as managing phone lines, appointment bookings, and general enquiries. This support function is highly valued as the face of our team first seen by the community and its contribution to the smooth running of our program.
We're proud to offer flexible working arrangements, strong internal development pathways, and a culture that prioritises wellbeing and connection. This is a great opportunity for someone who enjoys working flexibly across both customer-facing and administrative tasks, with hands-on learning, mentorship and future career progression opportunities.
What We're Looking For
We're looking for a candidate with
proven experience in a business support/administration environment
to help deliver outcomes in
Immunisation and Maternal and Child Health
. Experience with systems such as CDIS, AIR and/or CIRV software highly desired.
Yarra City Council is a progressive organisation, proud of our
inclusive culture
. We strive to continually improve services to the community.
Responsibilities
Provide quality front-line customer service at immunisation sessions.
Assist with organisational aspects of community and school immunisation programs.
Provide data entry support and manage administrative duties for the Maternal and Child Health team.
Handle phone lines, appointment bookings, and general enquiries; act as the face of the team.
Benefits
Supportive and friendly team environment with growth and development opportunities.
Excellent employee benefits and competitive hourly rates.
Flexible and collaborative work environment.
Health and wellbeing benefits, including free EAP counselling, discounted leisure membership, and salary sacrifice childcare options.
Professional development opportunities including leadership courses, learning workshops, and study leave with up to 50% course fee reimbursement.
Applications Close
Applications close:
Wednesday 17 September 2025 at 11:55pm.
How to Apply
In your application, please include your
Resume and a 1-page Cover Letter
. In your cover letter, provide a brief overview addressing the
Key Selection Criteria
as outlined in the Position Description. A separate document addressing KSC is not required.
Additional Information
This position is subject to satisfactory Police Check, Working with Children Check and a pre-employment medical assessment prior to commencement. Pre-employment checks are not used by Yarra City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.
Yarra's Commitment to Diversity
Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.
Advertised:
03 Sep 2025 AUS Eastern Standard Time
Applications close:
17 Sep 2025 AUS Eastern Standard Time
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