Case Manager

Posted: 19/02/2025

Closing Date: 05/03/2025

**Job Type**: Permanent - Full Time

Location: Wakefield St, Adelaide

Job Category: Community Services and Development

**About Nunkuwarrin Yunti**

Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health Organisation in Adelaide aims to promote and deliver improvement in the health and wellbeing of all Aboriginal and Torres Strait Islander people and their families in the greater metropolitan areas of Adelaide and regional areas to advance their social, cultural and economic status. The Organisation places a strong focus on a client centered approach to the delivery of services and a collaborative working culture to achieve the best possible outcomes for clients.

Nunkuwarrin Yunti is a Child Safe Organisation.

**About the Program**

Towilla Purruttiappendi (TP, Healing our Spirit) provides support services which assist people to deal with a wide range of issues including grief & loss, depression, domestic and family violence, family and/or relationship matters, and any other issues which impact on social and emotional wellbeing. Other Social Health services include the provision of emergency assistance, advice and referral to other social outreach counselling and support through a range of other agencies and locations throughout the metropolitan region.

The program provides assertive engagement and provision of holistic culturally appropriate casework and counselling services to reduce risk and promote sustainable positive outcomes for families.

**About the Role**

The primary role of the Case Manager, Social Health includes and is not limited to:

- Provide culturally safe casework services to clients using appropriate and evidence based social and emotional wellbeing assessments and frameworks through all stages of service delivery,
- Ensure a comprehensive, individually tailored and culturally appropriate case management plan is in place, inclusive of both social and physical health needs for each client allocated for support.
- Work in partnership with other Nunkuwarrin Yunti social and emotional wellbeing and primary health care programs to ensure wrap around supports are provided to each client allocated for support,
- Referral, advocacy and liaison activities are undertaken with external government and non-government agencies to ensure clients are provided with the best possible range of services to meet their needs.
- Provide education/awareness presentations to the community to promote positive wellness outcomes for Aboriginal and Torres Strait Islander people as required.
- Promote the range of Nunkuwarrin Yunti services through networking, education and presentations to ensure the continued visibility of the service and ongoing referrals from other agencies.
- Participate in the delivery of Nunkuwarrin Yunti's emergency relief program with other members of the TP team, as coordinated by the Senior Case Worker and/or Team Manager
- Additional periodic or ongoing activities that may arise during the tenure of the role to meet client needs or otherwise as requested of the Team Manager.

**Desired Skills and Experience**:
**Selection Criteria**

**Essential**:

- Minimum Certificate 4 level qualification or a minimum of two years of demonstrated vocational experience in a social health care setting
- Demonstrated understanding of the contemporary issues facing Aboriginal and Torres Strait Islander people and the impacts these issues have on Indigenous Australian societies and cultures and health
- Ability to work within relevant legislative frameworks
- Experience in using computer software
- Organisational skills, self-confidence and the ability to work with general supervision to assess priorities, organise workloads and meet deadlines
- Ability to revolve conflict or solve problems in discussion with clinical supervisor as required
- Demonstrated ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people, organisational staff and other providers
- Ability to communicate effectively both written and verbally with a wide range of people from Aboriginal and Torres Strait Islander communities, government and other agencies, committees and other bodies
- Knowledge of and demonstrated commitment of workplace diversity, workplace participation, work health and safety.

**Desirable**:

- Experience working within an Aboriginal Community Controlled Health Service or Primary Health Care setting
- Experience in undertaking social health assessments
- Knowledge of existing social / health issues within the Aboriginal and Torres Strait Islander communities
- Knowledge of Aboriginal culture, social behaviour and aspirations of Aboriginal people

**_Please note, a current National Police Check and Working with Children Check._**
- Applications close 5 March 2025._