Business Administration Coordinator

Pet well-being discounts (including vet treatments and products)
- Strong focus on work/life harmony
- Gym discounts including Fitness Passport

**About Veterinary Education & Training**
Veterinary Education & Training (VE&T) is part of Animal Emergency Australia. Our mission is to empower veterinarians, veterinary nurses & technicians through relevant and essential education and training programs - leading to excellence in their animal care, and career progression.

VE&T hold the license to sell Improve Veterinary Education programs, throughout Australasia, bringing Europe and UKs largest veterinary continuing education provider to vets and nurses in our region.

In this new role we are looking for a versatile Business Administration Coordinator to join our dedicated team and help assist in Veterinary Education & Trainings administration across all key areas (finance, program and operations)

**About the Role**
We are looking at starting this role in a part-time capacity (15-20 hours per week across Tuesday-Friday), with scope for increasing hours as the business grows and as the right person 'owns' this role. The hours would be worked across 4 days a week in our Springwood based office (with 1 day per week WFH after the initial training period). Our current team primarily work school hours so we are looking for someone for a later morning start (e.g. 11am).

Reporting to the Director of Operations & Business Development Manager, this newly created role will be responsible for a variety of duties including:

- Responding to written and verbal enquiries in a professional and timely manner
- Coordination of travel arrangement and event registrations
- Publish and categorise company invoices, receipts and expense reports in Dext
- Monitor payment plan schedules (confirming payments, following up late payments and updating spreadsheets accordingly)
- Work with veterinary specialists and tutors to help the successful delivery of workshops

Our positive culture is something we pride ourselves on. We are looking for a hard-working professional team player, who wants to take on a challenge and who is keen to make this role their own. You will need to be adaptable to changing business needs and be prepared to learn on the job while collaborating with all members of the wider Animal Emergency Australia business.

**Technical Skills & Experience**:

- Certificate IV in Business (Administration) or 2 years experience in an Office Administration role
- A self-starter with the desire to take ownership of the role, outcome focused, and work autonomously in an efficient manner
- Substantive experience in front-line customer service, in-person and via phone
- Excellent attention to detail and organisational skills
- High level of written and verbal communication skills, with the confidence to work closely with the management team and team members
- A collaborative approach to problem solving, communicating, and working within a rostering platform quickly
- Advanced Microsoft Office Suite proficiency
- Excellence in creating a memorable, warm, and professional atmosphere for clients and team members

**What are the benefits of working with us?**
- Pet well-being discounts (including vet treatments and products)
- Gym discounts including Fitness Passport
- Strong focus on work/life harmony
- Annual leave loading
- Ongoing training and career pathing in a professional, supportive environment
- Dedicated well-being committee and initiatives across the group (e.g., Mental Health First Aid Officers, Employee Assistance Program, social events)
- Be a part of our veterinary emergency community, providing world-class services for animals
- Free parking