Employee Relations Advisor

1 week ago


Gold Coast, Queensland, Australia The Star Entertainment Group Full time

As an Employee Relations Advisor you will be responsible for facilitating, influencing, and providing resolution advice on a wide variety of IR and ER matters across The Star's Entertainment business units whilst ensuring compliance with our Star Qualities and policy & procedures. You will be proactive and passionate about employee relations and enjoy the challenge of an incident rich environment.

**This role can be based in Sydney, Brisbane, or the Gold Coast.**

**Key responsibilities in the role are but not limited to**:

- Support and provide advice to frontline managers. including behavioural or performance management related matters, disputes on leave, grievances, non-work-related injuries, and long-term unplanned leave
- End-to-end case management of all medium and high-risk ER cases to resolution
- Lead and conduct workplace investigations into employee grievances and allegations to resolution
- Delivering effective coaching and development to line managers resulting in a positive impact on business performance and preventing a re-occurrence of issues
- Represent The Star in industrial relations/ employee relations matters with team members, unions, employer bodies and industrial authorities for lower risk matters

**What can we offer you?**
- Permanent opportunity
- Flexible and agile working culture across a geographically diverse organisation
- Free meals provided daily
- Discounted on-site parking
- Discounted laundry and dry-cleaning services on-site
- Discounts across a number of restaurants, hotels and events
- Generous Lifestyle discounts including gym memberships and health services
- Ongoing career development, training, and courses via The Star Academy
- Diversity & Inclusion Groups including LGBTQI, Gender, Heritage and Indigenous
- An organisation that genuinely values its employee's growth and development

**What are we looking for?**
- IR/ER experience within a demanding and fast paced environment
- Tertiary qualifications in Human Resources/Industrial Relations or Employee Relations preferred.
- Understanding of relevant workplace legislation, regulations, and enterprise agreements
- Understanding of the operation of the FWC and other employment related agencies
- High level communication, negotiation, and dispute resolution skills
- Prior experience in providing ER advisory to managers

**About us**

The Star Entertainment Group's vision is to be Australia's leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

**Our Culture**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.


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