Service Technician

2 weeks ago

Australia Nick Scali Furniture Full time

**Bring your passion for customer service and furniture repair skills to Nick Scali Furniture.**
- **
Opportunity to make your mark in our customer service team**:

- ** Attractive Salary with Company Van Included**:

- **Permanent Full-Time role working 7:00am - 3:00pm daily.**

Nick Scali Furniture is a nationally recognised household name founded in 1962. As a market leader, we pride ourselves on being experts in luxury furniture design. With over 50+ stores across Australia and New Zealand, we are continuing to grow with new stores opening this year.

**About the role**:
This is a great opportunity for a hands-on person with experience repairing and assembling furniture, to become a vital part of a successful company. The focus of this role is to attend to service calls across the region to repair furniture while providing a high level of customer service. This is a full-time permanent position (7 am - 3 pm) with occasional Saturday work in order to meet customer availability. A company vehicle is provided which needs to be returned at the end of each day.

***In your role you will be responsible for**:

- Attend to customer's homes to inspect and repair furniture
- Ensure repairs meet the required quality standard and are free from defect
- Provide a high level of customer service
- Report the outcomes of the service calls

**To achieve success in this role you will need**:

- A background in furniture and upholstery repair, experience in fixing recliners, re-stitching, and frame reinforcement is an advantage
- Have a valid driver's license
- Good verbal and written communication skills
- Excellent time management and organisational skills
- To be a motivated self-starter with an eye for detail that is able to work with mínimal supervision

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