Client Intake Assistant
3 days ago
IntroductionFor more than 30 years, the Carbone name has been synonymous with delivering great outcomes for clients.
Fostering an engaged, diverse and inclusive workforce, we are committed to driving a high performing company culture that employees will benefit from.DescriptionCarbone Lawyers is seeking a dedicated Client Intake Assistant to join our team in a full-time capacity.
As a Client Intake Assistant, you will be responsible for:Managing all new client incoming enquiries via phone, email, and online platformsCollecting relevant client dataEnsuring accurate data entry into our case management systemReferring calls and enquiries to relevant stakeholdersEnsuring phones are responded to expeditiouslyWhen not responding to enquiries, performing Paralegal tasks such asPreparing legal correspondence and court documentsGeneral administrative tasks such as filing, photocopying, scanning, binding, etcFile management using our legal management softwarePreparing and editing correspondenceThe ideal candidate will possess excellent communication skills, a compassionate approach to client care, strong organisational abilities, and an understanding of confidentiality requirements within a legal setting.
You will be comfortable working in a call center type of environment where responding to phone calls is an absolute priority.Skills and ExperiencesExcellent communication skills, both verbal and writtenStrong attention to detail and accuracyAbility to handle sensitive and confidential information with integrityExperience in high volume customer service or call centre roles within a legal or professional services environmentAdept at multitasking and managing time effectively in a fast-paced work environmentStrong organisational skills and the ability to prioritise tasks efficientlyA positive attitude and willingness to work collaboratively as part of a teamSeniority levelInternshipEmployment typeFull-timeJob functionAdministrativeIndustriesLaw Practice
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Client Intake Assistant
2 weeks ago
Melbourne, Victoria, Australia Carbone Lawyers Full timeFor more than 30 years, the Carbone name has been synonymous with delivering great outcomes for clients.Fostering an engaged, diverse and inclusive workforce, we are committed to driving a high performing company culture that employees will benefit from.Job Description Carbone Lawyers is seeking a dedicated Client Intake Assistant to join our team in a...
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Client Intake Assistant
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Melbourne, Victoria, Australia Carbone Lawyers Full timeFor more than 30 years, the Carbone name has been synonymous with delivering great outcomes for clients.Fostering an engaged, diverse and inclusive workforce, we are committed to driving a high performing company culture that employees will benefit from.Job DescriptionCarbone Lawyers is seeking a dedicated Client Intake Assistant to join our team in a...
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