Risk Analyst, Incidents

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

**Your New Role**

On a 6-month contract reporting to the Manager, Incident Management, the Risk Analyst plays a vital role within the Line 1 Risk and Compliance Team in the Member Domain. You will provide guidance and support to the Risk and Compliance Team and key stakeholders in the end-to-end management of incidents, including conducting thorough root cause analysis and assessing incidents. In this role, you will help identify risk reduction activities, recommend control enhancements or new controls, and contribute to delivering balanced business outcomes while continuously improving Fund processes and controls.

Duties and responsibilities include but are not limited to
- Collaborate with incident owners to conduct initial investigations, gathering the necessary information to assess the nature and impact of incidents, ensuring informed decisions are made for effective management and resolution.
- Perform root cause analysis and identify opportunities for process or control improvements where applicable.
- Assist the business in identifying and developing sustainable, commercially viable solutions to prevent future incidents.
- Monitor incidents proactively, ensuring they are managed effectively, and all key activities are completed on time and to the required standard.
- Maintain the integrity of incident and breach reporting data to support accurate reporting and generate insights that improve decision-making.

**What You'll Need**
- 3+ years' experience in operations, Risk or Compliance preferably in financial services.
- Superannuation experience highly advantageous
- Experience in incident, breach and/or fraud management highly desirable including the use of GRC technologies
- Working knowledge of risk and compliance frameworks including incident and breach management.
- Good understanding of controls management practices including root cause analysis.
- RG146 desired
- Critical thinker with strong analytical and problem-solving skills. Including having a structured approach to problem solving and being able to communicate complex factual scenarios in an easily digestible manner.
- Strong written and oral communication/ interpersonal skills with the ability to present ideas, perspectives, and issues to a range of audiences including non-risk colleagues, 2nd line colleagues and senior stakeholders.
- Excellent stakeholder engagement and management skills with the ability to build and maintain relationships.

**Life at AustralianSuper**

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we're happy to discuss what this looks like for you.

We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

**What's Next**

Australian or New Zealand citizenship or Australian permanent residency status is required.

**Progress powered by purpose.**
- Agencies please note: this vacancy is being managed directly by AustralianSuper's Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you._