Training Manager

We are Lumify. Together, we are shining a light on future learning.

We celebrate you; our people do incredible work and deserve great rewards.

**We are Lumify People**
Lumify People is the advisory and consulting business unit of LUMIFY Group, Australia's leading provider of corporate IT training, process training and cybersecurity training.

Lumify People has been providing strategic and advisory services in learning and development, logistics and program and project management for 20 years. The business has a long and successful history with the Department of Defence. We currently have more than 50 consultants undertaking a wide variety of Defence projects right across Australia. Lumify People is a member of the Defence Industry Security Program. We are also subcontractors to the four CASG Major Service Providers.

**About the role**
Reporting to the LUMIFY People General Manager, we are seeking a highly capable and experienced Project Training Manager to manage LUMIFY People business units' training contract including scheduling, people, and training logistics requirements.

**Key responsibilities**:
Oversee Defense training contract responsibilities in collaboration with the LUMIFY People Training Administrator

Manage training planning, scheduling, delivery, and associated logistics

Provide daily guidance to LUMIFY People Trainers and the customer, addressing risks and issues promptly

Ensure compliance with the LUMIFY People Training Contract and deliver progress reports to the customer and LUMIFY People General Manager

Lead the assessment, renewal, and execution of new LUMIFY People training contracts

Attend monthly meetings with Defense representatives for communication on training delivery and enhancements

Develop a six-month rolling training schedule with Defense and assign trainers accordingly

Provide 20 working days' notice for new training requirements; negotiate suitable dates for shorter notice requests

Furnish Defense with visibility of the training schedule and trainer details upon request

Effectively plan and deliver all contracted services
- Handle escalations and actively participate in issue resolution

**About you**

You have sound interpersonal skills with demonstrated ability to liaise with all levels of stakeholders and clients alike

You have excellent negotiation skills and the ability to collaborate to develop shared solutions with customers and LUMIFY People consultants

You are experienced at coaching and mentoring people

You can work to tight timeframes and deadlines

You have a strong attention to detail with a high level of accuracy

You understand the importance of customer service and collaborating with your team and customer to develop timely solutions to risks and issues

You are self-motivated with ability to work with mínimal supervision

You have sound written and oral communication skills, and the capacity to deal with ambiguity and complex problems

You're a problem solver, analytical thinker and decision-maker

Most importantly, you act with integrity and show care for the people you work with
- Must have or be able to obtain baseline security level clearance

**Desirable Skills and Experience**
- Department of Defence experience

**Why are we the right fit for you?**

Generous remuneration

We are flexible; with our hybrid model, you can choose to work in any campus, or split your time between the campus and home

We are learning obsessed; attend all our courses at your fingertips free of charge

We are people centered; access products, tools, resources and leave to keep you and your family happy and healthy

We are change makers; we operate collectively under 5 impact areas of people, customers, governance, environment and community
- We celebrate you; our people do incredible work and deserve great rewards

Lumify's culture is driven by a shared passion for change. Nothing stands still in the world of technology, and nor do we.

**About Lumify Group**
With over thirty years' tech expertise under our belts, we're the original early adopters. We're on a mission to narrow the digital skills gap: to equip people with the expertise and knowledge they need to flourish in a future where technology rules.

Through our three core brands - Lumify Learn, Lumify Work and Lumify People - we're able to deliver on the full spectrum of IT training. So no matter what your skillset, where you are in the world, or how you prefer to learn, we can make it happen.

At Lumify, we transform our team and supercharge our own careers. We recognise incredible achievements, we invest in the hard and soft elements of professional development, and we help you go further, faster.

If that sounds like something you'd like to be a part of, we'd love to hear from you. Today, over 200 likeminded individuals work across the APAC region, visit our careers website to learn more about culture and opportunities at Lumify Group.

We are Lumify. Together, we are shining a li