Sales Support Officer

1 week ago

Melbourne, Victoria, Australia Synnex Australia Full time

Overview
Synnex Australia is a multi-billion-dollar organisation that offers an innovative, fast-growing and advanced business technology environment. We are currently recruiting for employees of high calibre to join our business that are passionate, ambitious and talented. As the largest IT distribution business in Asia Pacific, Synnex Australia is committed to the development of its entire staff and offers an environment and career-paths that are supportive and progressive. We are offering a fantastic opportunity for a highly motivated individual to join our Melbourne team as a
Sales Support Officer
.
About the Role
As a
Sales Support Officer
based in our Oakleigh South office, you will be responsible for maximising customer satisfaction through effective customer relationship building, customer service and sales support within a team environment.
Responsibilities
Customer service and providing real-time updates to customers as required
Data entry - inputting customer orders/invoices and claims into our internal database system
Responding to client queries via email, phone and Live Chat
Preparing customer quotes and assisting with purchase orders
Qualifications and Skills
The role requires the successful candidate to have:
Customer service and administration experience
Knowledge of IT hardware, software licensing and cloud products and services is highly regarded
Experience in selling products such as HP, Lenovo, IBM and Microsoft; experience in a retail environment would be ideal
Exceptional attention to detail and ability to meet customer SLA's
Good time-management and communication skills
Culture and Benefits
Fantastic training platform and support provided to boost your career
Hybrid working arrangements
Novated Leasing Options
New state of the art office site in Oakleigh South with parking available on site
Team building activities including bowling nights, yoga, fitness challenges, charity fundraisers and fun-runs
Additional Information
Successful applicants must have full working rights in Australia to apply.
To submit your application in strict confidence, click 'Apply for this job' now. Please note, only short-listed candidates will be contacted.
If this job isn't quite right for you, please contact the HR department at for a confidential discussion on your career and our opportunities available.
Please note: Synnex Australia does not accept unsolicited agency/third party resumes. Synnex Australia is not responsible for any fees related to unsolicited resumes.
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