Technology Change And Release Specialist

1 week ago

Melbourne, Victoria, Australia Greater Western Water Full time

$125k + super, hybrid
- Permanent Full-Time
- Brand new position within the organisation

**About Greater Western Water**

We're waterand more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne's CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

**Benefits**
- We embrace flexibility and connection with a balance of on-site and WFH
- Gender neutral, 16-week parental leave
- Monthly work life balance day off to treat yourself (if full-time)
- Free income protection and salary continuance insurance
- Access to corporate health insurance deals with major providers
- Wellbeing, prayer and sensory rooms in the Footscray and Sunbury office

**The opportunity**

The Technology Change and Release Specialist will be overseeing the transition of digital and technology programs, recommending operational changes, and monitoring the effectiveness of controls to ensure the security, availability, and performance of services.

**Responsibilities**
- Lead and maintain the Change Management process including developing change processes and procedures as required.
- Collaborate with project managers and stakeholders to ensure changes are recorded, evaluated, and implemented following GWW policy and procedure.
- Establish and maintain a GWW Release Management process in consultation with relevant IT and Business stakeholders including third-party suppliers.
- Develop and maintain the Release schedule, balancing technical dependencies and business requirements, compliance and other priorities.
- Develop and maintain a positive collaborative team environment including business and delivery partner(s) for releases.

**Skills & Experience**
- Strong understanding of the Solution Delivery Lifecycle and relationship to Change Management & Release Management.
- Strong knowledge and understanding of the ITIL best practice framework, with ITIL Certification considered advantageous.
- Strong knowledge and understanding of Project Management methodologies, including Agile project delivery including Continuous integration and delivery (CI/CD) pipelines.
- Demonstrated experience with Service management tools i.e. ServiceNow, Jira, Git, Jenkins and Confluence.
- Efficient and effective communication (verbal and written) and strong stakeholder relationship management.

**See yourself thrive**

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We're supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

We're seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don't meet every single requirement? If you're excited about this role, we encourage you to apply.

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