Warehouse All Rounder/Customer Service Assistant

1 week ago

Sydney, New South Wales, Australia Orca Corporation Pty Ltd TA Kayaks2Fish Full time

**About us**

**Kayaks2Fish **is one of Australia's leading and fastest-growing retailers of fishing kayaks and related products. We sell online in multiple warehouse locations across Australia such as Sydney, Newcastle, Brisbane, Melbourne, Adelaide & Perth. We operate a warehouse/shop in Wetherill Park and Thornton NSW.

We are always looking for new and better ways of doing things. Our business hours are M-F 9 AM to 5 PM and Saturday: 9 AM - 2 PM (optional in summer) so any job offered to you will be during those hours.

**The role**:

- Ongoing casual role with full-time hours to start
- Processing of web orders
- Pick-packing warehouse orders daily
- Booking freight/courier pickups
- Inbound phone sales
- Service Walk-in customers and processing over counter sales
- Stocktake when required
- Stock control
- Assist with containers/goods in/returns and replenishment
- General warehouse duties
- Maintaining a tidy warehouse

**About you**:
We require an energetic individual who is reliable, trustworthy, and comfortable to work in a hands-on environment. You will be able to work individually or within the team and have excellent communication skills. Most importantly be highly motivated and a fast learner.

**Essential**:

- Experienced in a similar role with good knowledge of warehouse activities
- Web / e-Commerce platform experience
- Strong communication & interpersonal skills
- Exceptional telephone etiquette and general mathematical skills
- Exceptional customer service skills. Must be able to liaise with customers and be customer-driven
- Eager and motivated
- Physically fit and able
- Strong computer and typing skills
- High level of attention to detail
- Previous knowledge of pick packing or logistics
- Must have a valid forklift license, driver's license, and your own vehicle
- A positive 'Can-Do' attitude, with the willingness to work autonomously and as a part of a team
- Is available on Saturday (during busy months)

You will need to be an all-rounder to work at Kayaks2Fish. This is a varied role that will see the suitable applicant working in all parts of the business.

All resumes must be submitted with a cover letter.

**Job Types**: Full-time, Part-time, Casual, Permanent

Pay: From $22.00 per hour

Expected hours: 15 - 40 per week

**Benefits**:

- Employee discount

Schedule:

- No weekends

Supplementary Pay:

- Performance bonus

Work Location: In person

Expected Start Date: 11/11/2024

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