Workplace Concierge

2 weeks ago

Melbourne, Victoria, Australia Jll Full time

Overview
Join to apply for the
Workplace Concierge
role at
JLL
Shaping the future of real estate for a better world. At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. We bring to life better, smarter, more innovative ways of working and approach our work in a warmer, more optimistic, and inclusive way.
What this opportunity involves:
This role delivers exceptional workplace experiences onsite with a banking client, serving as the primary point of contact for staff and visitors. You will oversee daily operations, ensure compliance with standards, and drive engagement initiatives. The position interfaces with various stakeholders, including service partners and occupants, to maintain consistent service delivery across the portfolio.
Snapshot of the role
Deliver exceptional workplace experiences
Serve as primary point of contact for staff and visitors, managing front-of-house operations
Oversee day-to-day service delivery, ensuring compliance with standards and procedures
Implement and drive client engagement strategies and operational experience initiatives
Coordinate and support events, activations, and site tours
Meeting room management
Manage internal communications to enhance workplace culture and employee engagement
Interface with various stakeholders, including service partners and occupants; ensure operational requirements are met and health and safety standards are maintained
What we are looking for
1-2 years' experience in hospitality, customer service, or related field
Motivated self-starter with a strong customer service orientation
Proactive with keen attention to detail and ability to balance multiple priorities
Excellent verbal and written communication skills
Adaptable in a fast-paced working environment
Strong organisational and administration skills
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where the best inspires the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
How to apply
Interested candidates, please apply following the link below quoting job reference number
REQ
.
Job details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
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