Assistant Public Guardian

3 days ago

Sydney, New South Wales, Australia Nsw Department Of Communities And Justice Full time

About the roleThe Assistant Public Guardian, Service Delivery provides leadership and management to all regional teams within the Public Guardian division.
The role directs and drives consistent high-quality customer service whilst ensuring legislative compliance.
This includes sound leadership of the staff and financial resources for the unit.
All decision-making aligns with the Guardianship Act 1987 (NSW), NSW Trustee and Guardian's strategic direction and promotes organisational objectives.
The role drives consistent, high quality guardianship practice that is supported by ongoing quality assurance, dynamic operational systems, and strategic collaboration with internal and external stakeholders.
For more information about the position, view the
About you
You are a high calibre leader with a passion for excellent customer service and experienced in building a culture of continuous improvement.
You are a skilled leader who is able to motivate and provide clear strategic direction to your team.
You can balance competing priorities in a fast-paced work environment and know how to build strong internal and external relationships.
You are skilled at working collaboratively and can communicate effectively with leaders, staff and key stakeholders to drive best practice and optimal outcomes for customers.
You are dynamic and able to identify and respond to operational and systemic issues and provide high level advice to the Public Guardian and leadership team to meet operational demands.
Demonstrated knowledge of guardianship practice is highly desirable.
Essential requirements Degree or equivalent experience in social, health, behavioural sciences or related discipline.
Demonstrated leadership skills for the delivery of services in a complex customer environment.
An ability to solve complex human service problems with limited human and financial resources.
An ability to develop strong interagency networks that generate outcomes for customers
Available to travel throughout NSW and to undertake on call responsibilities to provide support and delegated decision making on a rotational basis.
Sound like you?
We would love to hear from you
What we offer
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose.
Other benefits of joining us include: work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
various leave options (recreation, parental, and flex leave of up to 24 days per year)
career development including study leave and acting opportunities
access to Fitness Passport and employee assistance program, and annual flu vaccinations Be part of something bigger.
For more information about joining us, visit the on our website.

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