Course Adviser

6 days ago

Adelaide, South Australia Aipc Full time

Highly collaborative and supportive environment
- Be part of a strong student-centric, values-driven education provider
- Opportunity for growth within the organisation for the right person

Guide prospective students through course options and enrolment in a full-time role with a leading counselling education provider.

**About Us**:
The **Australian Institute of Professional Counsellors (AIPC)** is a leading provider of counselling education in Australia. With over 30 years of expertise, we support students nationwide through flexible, accessible learning and a student-first approach. As a Course Adviser, you'll play a vital role in guiding individuals toward a future in mental health support and counselling.

**Your Role**:
As a Course Adviser, you will:

- Respond to and follow up on course enquiries
- Explain course options and study requirements
- Guide prospective students through the enrolment process
- Use sales and relationship-building techniques to meet enrolment targets
- Maintain accurate student records in our CRM system
- Support administrative functions related to student engagement

**What We're Looking For**:

- Previous experience in a course adviser or sales/customer service role
- Excellent interpersonal, written, and verbal communication skills
- Strong ability to build rapport with prospective students
- Ability to meet KPIs and work both independently and within a team
- Experience in education or use of CRM systems is advantageous

**Why Join AIPC?**:

- Make a real impact in the lives of future counsellors
- Supportive team environment with structured onboarding
- Permanent full-time role with growth opportunities
- Work for a trusted education provider with a national presence

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