Course Adviser

3 weeks ago


Adelaide, South Australia AIPC Higher Education group Full time

The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the delivery of external education programs in counselling, community services, and financial counselling. AIPC and our staff are passionate about assisting people formalise their natural helping abilities so they can support others to lead happier, healthier lives. To find out more about us, please visit https://www.aipc.net.au/

About the role

As the Course Advisor for the Institutes Allied Health programs, you will be the trusted advisor for course enquirers, guiding candidates through course options and enrolment procedures. You will encourage enrolment to potential students, many of whom are seeking a change in direction or a new career pathway. This role works with a close-knit team and training will be provided.

This is a permanent, full-time role with flexibility in your workdays. Standard hours are Monday to Friday, 9:00 AM to 5:00 PM, though occasional adjustments between 8:00 AM and 6:00 PM may be required. This position is open to candidates based in either Melbourne or Adelaide.

Key responsibilities include:

  1. Providing timely responses & follow-ups on enquiries from prospective students via phone/email.
  2. Building relationships with course enquirers while developing positive communication and dialogue.
  3. Encouraging enrolment using a consultative, need-based approach.
  4. Achieving KPAs and KPIs whilst meeting customer (student) needs.
  5. Maintaining course enquirer records in the CRM System.
About you

We're looking for a passionate and enthusiastic individual who loves inspiring students about the career opportunities in their chosen program.

Ideally, you will have:

  1. Previous experience in a course advisory role or equivalent experience in other sales-based positions.
  2. Experience in a student services or telephone-based role within an education provider or RTO will be highly regarded.
  3. Excellent interpersonal, communication, and customer service skills.
  4. Experience in utilising CRM systems to manage external client relationships.
To apply

If this sounds like you, we'd love to hear from you Please submit your application, including your resume and a cover letter outlining how you meet the requirements for this role.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

#J-18808-Ljbffr
  • Course Adviser

    2 weeks ago


    Adelaide, South Australia Aipc Full time

    Highly collaborative and supportive environment- Be part of a strong student-centric, values-driven education provider- Opportunity for growth within the organisation for the right personGuide prospective students through course options and enrolment in a full-time role with a leading counselling education provider.**About Us**:The **Australian Institute of...

  • Course Adviser

    3 weeks ago


    Adelaide, South Australia University Partnerships Full time

    The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the delivery of external education programs in counselling, community services, and financial counselling. AIPC and our staff are passionate about assisting people to formalise their natural helping abilities so they can support others to lead...

  • Course Adviser

    3 weeks ago


    Adelaide, South Australia AIPC Higher Education group Full time

    The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the delivery of external education programs in counselling, community services, and financial counselling. AIPC and our staff are passionate about assisting people formalise their natural helping abilities so they can support others to lead...


  • Adelaide, South Australia beBeeCareer Full time $65,000 - $85,000

    Job Description:As a Course Adviser, you will be part of a collaborative and supportive environment that is focused on delivering high-quality education to students nationwide. You will have the opportunity to work with individuals who are interested in pursuing a career in mental health support and counselling.Your primary responsibility will be to guide...


  • Adelaide, South Australia beBeeCampus Full time $90,000 - $110,000

    Campus Course Coordinator Role SummaryThis is a campus-based position responsible for leading and managing course delivery and academic experiences for students.Plan and coordinate course curriculum, resources, and logistics to ensure effective learning outcomes.Collaborate with instructors and staff to deliver high-quality courses that meet student...


  • Adelaide, South Australia beBeeCareer Full time $60,000 - $75,000

    About This RoleThis role offers the opportunity to advise students about course options and guide them through the enrolment process.As a trusted advisor, you will develop strong relationships with students while providing exceptional customer service.The ideal candidate will have experience in a sales or advisory role and excellent communication skills.This...

  • ASO6 - Policy Adviser

    3 weeks ago


    Adelaide, South Australia Department for Education, South Australia Full time

    Join to apply for the ASO6 - Policy Adviser role at Department for Education, South Australia1 day ago Be among the first 25 applicantsJoin to apply for the ASO6 - Policy Adviser role at Department for Education, South AustraliaWhy Work With UsAt the Department for Education in South Australia, we believe every child and young person deserves the foundation...

  • ASO6 - Policy Adviser

    2 weeks ago


    Adelaide, South Australia Department for Education, South Australia Full time

    Join to apply for the ASO6 - Policy Adviser role at Department for Education, South Australia1 day ago Be among the first 25 applicantsJoin to apply for the ASO6 - Policy Adviser role at Department for Education, South AustraliaWhy Work With UsAt the Department for Education in South Australia, we believe every child and young person deserves the foundation...


  • Adelaide, South Australia Contingent Roles At Santos Full time

    **Work at one of Australia's leading energy pioneers, Santos**:- ** 12 month initial engagement via Chandler Macleod**:- ** Adelaide CBD location, immediate start, working full hours**About Santos**Santos is a global energy company committed to increasingly cleaner energy and fuels production, with operations across Australia, Papua New Guinea, Timor-Leste...

  • Civil Instructor

    1 week ago


    Adelaide, South Australia beBeeCivil Full time $104,000 - $130,878

    About this role:We are seeking a skilled professional to deliver high-quality lectures and practical sessions for our Advanced Diploma of Civil Construction Design course.As a trainer and assessor, you will be responsible for developing and updating course materials, including lesson plans, assignments, and assessments.You will provide academic support and...