Mentor Worker

Overview
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Mentor Worker
role at
Illawarra Mercury
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Are you a kind, compassionate, considerate, open minded, empathetic person? Do you enjoy being active and making a difference in people09s life19s? All while you build a career in mental health. Then being a Bright Light Mentor worker could be for you
We are currently recruiting for 4 staff members who have a strong understanding of Indigenous culture and beliefs, a strong understanding of mental health and trauma-related behaviours, has lots of compassion, inspiration, and reliability.
Have a read of the Bright Light Mentoring website and the job description below. If being a Mentor worker sounds like something you would enjoy, apply now
Job Title:
Mentor Worker
Location:
Wollongong, Shellharbour and surrounding areas.
Type Of Employment:
Casual
Pay:
From $36.00 per hour
Job Description
The NDIS Workforce Capability Framework describes this role as a General Support Worker for services funded under the NDIS. Persons working within this role are responsible for using the strategies determined in the participant's support plan. All practices are participant-focused and promote their choices, rights and decisions. Due to the variable nature of participants, this role requires the worker to promote participants' voices, choices and report any areas of concern. The participant is at the centre of all practices. Workers are required to follow all policies and procedures and report to management.
Key reporting items include feedback from participants (positive, constructive and complaints), changes in participant circumstances or environment, work health and safety issues and concerns, need for resources to undertake the role, and if you think that the participant is experiencing discrimination, exploitation, neglect, abuse or violence. When unsure of appropriate practices or actions, or when in situations of stress or anxiety, respond accordingly.
Main Duties / Responsibilities
Provision of care and supports to participants as detailed in their support plans.
General
Always check your understanding of the participant's required tasks before commencing your work.
Implement personal hygiene and infection control procedures.
Be alert if you notice the participant is distressed or apathetic (uninterested or listless).
Adjust your tasks to meet participant's needs, preferences and priorities.
Record all work as per the organisation's requirements.
Work Practices
Duties will vary according to the participant's support plan but may include:
Assisting people to perform important daily activities
Facilitating daily personal hygiene
Assisting home-based tasks such as food preparation and housework
Assisting to undertake tasks outside the home, such as shopping, medical appointments, and more
Ensuring varied programs of social activities
Providing emotional support and friendship
Communicate
Clearly, inclusively and respectfully
Adapt to participant's age, culture and cognitive ability
Understand individual communication – verbal and non-verbal
Use the best communication method to recognise the difference between self and participant
Be persistent and patient
Build trusted relationships
Build relationships based on mutual respect
Determine what makes the participant feel safe and valued
Work with both participant and their important people to understand how they are involved
Communicate directly with the participant unless otherwise determined
Prioritise participant's voice during any conflict
Treat equally but recognise the imbalance in the relationship
Recognise and report any threat in circumstances and environment
Rights
Understand participant and worker rights
Support participant to express views, raise concerns, report complaints and incidents
Work Collaboratively
Support all supporting stakeholders
Work within role and responsibility
Recognise the participant's skills, experience and contribution to everyone in the team
Keep participants informed when sharing and discussing them
Focus on strengths
Be optimistic, kind, hopeful and patient
Observe and respond
Review all relevant notes and support plan information
Identify needs and strategies
Clarify your understanding
Be observant, attentive and present
Act responsively and flexibly
Celebrate reaching goals and independence
Maximise participant's control and confidence
Health and Safety
Talk to participant/supervisor about any intermittent conditions to determine strategies when confronted with the situation
Support access to preventative and responsive health, dental etc
Respond quickly if the participant is uncomfortable, distressed, apathetic or in poor health
Identify potential and actual risks, then act promptly and in consultation with the participant
Escalate to your supervisor any situation when the participant is at risk
Identify and report any work health and safety issues
Promote independence and choice
Never use restrictive practice unless approved and trained in the practice
Qualifications / Requirements
Current NDIS Worker Screening check
First Aid Certificate
Drivers License
Reliable and insured vehicle
New Worker NDIS Induction Module
Smartphone
A formal certificate may not be required if the individual has relevant experience and skills – recommended qualifications Certificate III in Individual Support, Mental Health, Aged Care, Community Services, Disability Work or similar.
Experience
Preferred minimum 1 year relevant experience
Experience supporting people with mental health
Demonstrated continuing professional development
Knowledge of continuous quality improvement principles
Use of equipment related to personal and work safety
Promoted participant's choice and independence
Skills
Verbal and written communication skills
Ability to work with various ages, cultures and ability levels
Ability to build rapport and trust with clients
Strong time management and ability to prioritise
Ability to use Microsoft Office suite of programs and other computer systems for record-keeping
Excellent problem solving and conflict management skills
Ability to work as part of a team and maintain good working relationships
Job Type:
Casual
Benefits:
Travel reimbursement
Application & Selection
Application Question(s): Why you would be a good Mentor Worker for Bright Light Mentoring Service?
Education
High School (Year 12) (Preferred)
Experience
Mental health: 1 year (Required)
Licence/Certification
Drivers License and car (Required)
Work Authorisation
Australia (Required)
Work Location: In person
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