Ecommerce Specialist

1 week ago

Melbourne, Victoria, Australia Bunnings Full time

**Join us and experience Bunnings from the other side of the counter**

**What's in it for you**when you're part of our**team**:

- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build

**About the role**:
As an eCommerce Specialist, you'll play a pivotal role in shaping our online customer experience and driving commercial outcomes. This role is designed for someone who can balance execution and strategic ownership - partnering with the Digital, Merchandise and Marketing teams to deliver a cohesive online strategy across key categories.

This is a growth-focused role in a team undergoing exciting transformation. You'll have the opportunity to shape how we trade online, influence digital strategy, and help build a best-in-class eCommerce function. We're creating clear career pathways and investing in the right structure to support strategic thinking and execution.

**What's involved**:

- Partner with Merchandise to optimise online performance and customer experience
- Identify opportunities to grow online revenue and improve transactability
- Provide insights and reporting on category performance
- Collaborate with Search, Online Range, and Marketplace teams to align strategy and execution
- Support campaign planning and promotional activity with data-driven recommendations
- Identify and address online feedback and operational challenges to improve customer experience
- Act as a key contact for Merchandising teams seeking support with online execution or troubleshooting

**Who we're looking for**:
You will be comfortable working within a fast-paced environment and have a genuine passion for online retailing.

You are an analytical, outcome driven problem solver who is flexible & adaptable in their approach.

**You'll need**:

- Proven experience in eCommerce, digital merchandising, or online retail strategy
- Strong analytical skills and a commercial mindset
- Ability to build trusted relationships across cross-functional teams
- Comfortable working in a fast-paced, agile environment
- Familiarity with tools like SAP Hybris, Google Analytics, Looker Studio, and JIRA (preferred)

**You'll be part of a workplace where you'll feel like you belong.**

**About Us**

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.
- Please note if you are offered a role with us, background checks may be required. This can include police, employment and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role._

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