
Senior Operations Manager
6 days ago
Overview
Senior Operations Manager (APAC) — APAC leadership role with a global AI innovator in the retail sector. This is a rare opportunity to combine technical foundations, leadership expertise, and client-facing skills to deliver large-scale transformation across the region.
As Senior Operations Manager (APAC), you'll lead regional operations, manage a high-performing remote team, and partner directly with major retail clients across Australia (predominantly Melbourne and Sydney) and APAC. You'll drive complex enterprise implementations, influence global strategy, and work closely with senior executives worldwide.
Key Responsibilities
Lead and grow the APAC operations team, setting strategy, KPIs and ensuring world-class delivery
Drive end-to-end project management for large-scale enterprise client deployments
Act as a senior technical authority (Linux, Docker/Podman, networking, Ansible)
Collaborate with global teams across sales, product and engineering
Partner hands-on with major retail clients across Australia to ensure success
Represent the organisation at client meetings, kick-offs and strategic reviews (some travel required)
Skills Required
Strong commercial experience in technical program management, solutions engineering, or project leadership
A background in technical delivery (Linux, containers, networking, automation) with the ability to operate at leadership and client-facing executive level
Proven experience leading teams in a global, matrixed organisation
Excellent communicator who can engage and influence senior stakeholders across timezones
Features and Benefits
Excellent salary package plus bonus
A prestigious leadership role with global visibility
The chance to shape the adoption of AI-driven innovation in retail
Exciting mix of strategic leadership and hands-on technical impact
Domestic and international travel opportunities
Work across global timezones with senior stakeholders
Career progression globally in a company that values and invests in its people
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