Senior Servicenow Engineer

1 week ago

Melbourne, Victoria, Australia Ac3 Full time

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ServiceNow Elite Partner - Broad variety of customers - Strong focus on internal progression and certifications. Voted #4 Best Place to work. AU or NZ.
Expanding ServiceNow Practice with a broad variety of customers & projects
Flexible working environment (Hybrid work) and supportive team
ITOM and/or SecOps expertise highly regarded
About the company
At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned IT Services Company, with offices in Sydney, Melbourne, Brisbane and Auckland, servicing over 50% of the NSW State Government and over 1,200 enterprise customers in Australia & NZ.
Our expertise:
Cloud and infrastructure
Cyber security
Software and data integration
ServiceNow
We\'ve been growing extensively over the recent years, won exciting projects and are looking for more awesome tech lovers to join our family
About the role
As part of our ServiceNow practice, the Senior ServiceNow Technical Consultant will support and assist with the design and development of IT solutions and IT Services to support customer and business strategies.
You will focus on technical project delivery and consulting, working in partnership with the ServiceNow Practice Team, the AC3 Project Management Office, and our customers, while mentoring more junior engineers in the team.
Some of your main responsibilities will be:
Design and implement solutions that provide value, are relevant, and sustainable.
Contribute as technical / SME to support qualification, scoping, estimation, design, and architecture of new or existing opportunities and projects.
Resolve complex configuration and integration challenges.
Play a key role in the delivery of complex and/or marquee projects and engagements.
Proactively lead and mentor team members in meeting deadlines, setting customer expectations, and jointly developing specialised skills.
Partner with ServiceNow Solution Architects to mature and improve the frameworks we deliver under
Lead, plan and deliver customer workshops including discovery and co-design workshops.
Become a "trusted" advisor within key customer

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