Manager, Service Review

5 days ago


Brisbane, Queensland, Australia Children, Youth Justice And Multicultural Affairs Full time

As Manager System Quality Review and Support, you will specifically:

- Lead the design and implementation of continuous quality and improvement processes and frameworks that are informed by internal, external and academic data, research, monitoring, review and evaluation.
- Lead, guide and support others as appropriate in design, implementation planning, monitoring, review and evaluation to enhance effectiveness and demonstrate the impact of Youth Justice initiatives and interventions. This includes local, state wide and systems level reviews.
- Advance and support the use of design thinking and methods to create innovative and evidence-based initiatives and interventions for young people in the youth justice system.
- Develop, coordinate and deliver authoritative, professional and timely advice to the Director and key stakeholders on issues pertaining to the full continuum of youth justice service delivery of the department, including departmental interventions and initiatives and system reform required to enable high quality and effective intervention.
- Lead effective stakeholder engagement on behalf of the Director with a wide range of organisations, agencies and offices.
- Coordinate submissions, documentation, proposals and initiatives and contribute a strategic perspective to responses.
- Manage projects of a complex, sensitive and contentious nature as assigned by the Director including new youth justice service centre/detention centre initiatives and interventions.
- Coordinate and/or conduct and translate research on youth justice service centre and youth detention centre matters and other practices relating to young people at risk of offending and reoffending within the community affecting the policy and operations of the department, including the analysis of findings and the recommendations of appropriate courses of action.
- Manage the Youth Justice Quality team including work planning, project completion and financial and human resource responsibilities.
- Actively participate in and contribute to the governance and strategic objectives of the department.

Applications will remain current for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Queensland, Australia Queensland Government Full time

    **About the RoleReview Commissioners are independent of the Queensland Police Service and the CCC. The CCC provides secretariat support to Review Commissioners, and review hearings are conducted at the CCC's premises.Review Commissioners perform a range of functions, including:Reviewing all material to be presented at a hearing, including panel chair...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    **Special Conditions**:Applicants are advised that whilst performing the duties of the position they may be exposed to graphic material and text relating to crime scenes.**Your Key Accountabilities will include**:- Assist in the coordination of the quality assurance program within the Regional Scenes of Crime Units. Contribute to the development,...


  • Brisbane, Queensland, Australia beBeeReviewer Full time $76,515 - $78,000

    Customer Service ReviewerWe are seeking a detail-oriented and reliable individual to join our team of Customer Service Reviewers. This role involves visiting retail outlets, posing as a customer, making observations about the experience, and completing a survey online.Key Responsibilities:Visit retail outlets and observe store presentation, service, selling...


  • Brisbane, Queensland, Australia Australian Retirement Trust Full time

    **A fantastic opportunity exists to join our Insurance Services team as a Manager - Trustee Review We now have a full-time permanent vacancy.****Why join us?**- State of the Art brand new office overlooking Southbank with end of trip facilities, yoga and multi faith room, barista coffee on every floor, indoor gardens and much more to encourage collaborative...


  • Brisbane, Queensland, Australia Qleave Full time

    About QLeaveQLeave is a statutory body that administers a portable long service leave scheme, overseeing over $1.5 billion in funds. Our governance framework is designed to uphold accountability, human rights, and compliance, ensuring that eligible workers receive the benefits they have earned.About the RoleIn the role of Manager Review and Assurance, you...


  • Brisbane, Queensland, Australia Bmd Group Full time

    Job No: 495606Work type:Full TimeLocation:BrisbaneCategories:Administration and FinanceAdvertised:03 Feb 2025 E. Australia Standard TimeApplications close:03 Mar 2025 E. Australia Standard Time**About BMD**:At BMD, our business is our people and our unique history spans over 45 years' of safely delivering infrastructure which connects people. As a...


  • Brisbane, Queensland, Australia beBeeLeadership Full time $118,915 - $171,131

    About the Role:We are seeking a high-level professional to lead our review function, providing expert advice and guidance on complex issues.This role involves interpreting legislation, identifying emerging risks, and developing policy recommendations for strategic direction.The ideal candidate will have strong analytical and research skills, with exceptional...


  • Brisbane, Queensland, Australia beBeeCustomerService Full time $35,000 - $55,000

    We are looking for Customer Service Reviewers to conduct observational studies in retail environments.This work involves visiting outlets, observing store presentation, service quality and customer experience, then completing an online survey about the encounter.The ideal candidate has a keen eye for detail and strong analytical skills, is reliable,...


  • Brisbane, Queensland, Australia beBeeLeadership Full time $92,720 - $148,040

    **Review Commissioners for Police Service Reviews: A Leadership Opportunity**The position of Review Commissioner for Police Service Reviews offers a unique chance to contribute to the oversight and accountability of law enforcement agencies. As an independent reviewer, you will be responsible for conducting non-adversarial hearings and providing...


  • Brisbane, Queensland, Australia beBeeReviewer Full time $50,000 - $70,000

    Customer Service ReviewerAbout the JobWe are seeking a detail-oriented and reliable individual to join our team as a Customer Service Reviewer. As a Customer Service Reviewer, you will be visiting retail outlets, posing as a customer, and making detailed observations about your experience. You will then complete a survey online about the...