Senior Customer Service Engineer

1 week ago

Perth, Western Australia Omega, Inc. Full time

Senior Customer Service EngineerSenior Customer Service EngineerApply locations Perth, AU | Full time | Posted 7 Days Ago | Job requisition id 15902Customer Support Engineer – Perth AustraliaWe are seeking an experienced Customer Service Engineer based in Perth.
This is a great opportunity to join a market-leading company in a key customer-facing role that is expanding.Job Responsibilities (including but not limited to):Based in Western Australia, you will join a team of 17 Engineers responsible for maintaining XRF, XRD, and SPE instruments across Australasia, including:Installation, commissioning, and calibrationPreventative maintenance on instrumentsResponding to breakdown calls as neededOn-call and weekend work may be required.
The role involves extensive travel—at least 80% within Perth, remote mine sites, and interstate.
Occasional overseas travel may also be necessary.Job Requirements:5+ years of field service experienceAdvanced Diploma or higher in Electronics, with strong electro-mechanical skillsWest Australian radiation safety license (advantageous)IT literacyAbility to travel at short noticePassion for customer serviceExperience with X-ray fluorescence, X-ray diffraction, or neutron analysis (advantageous)We Offer:Work in an organization committed to excellenceSalary dependent on experience, education, and skillsAbout Us:Malvern Panalytical, Micromeritics, and SciAps are market leaders in analytical instruments, part of the Spectris Group.
We provide tools for innovative companies, academic institutions, and government labs worldwide.
Our technologies analyze materials' chemical, physical, and structural properties, and include portable XRF, LIBS, and NIR analyzers.We are a global organization with over 2,500 employees, sales, and service offices in 20 countries.
As part of Spectris plc, a FTSE 250 company, we are dedicated to sustainable progress and innovation.Our Commitment to Diversity:We value diversity and inclusion, encouraging applications from underrepresented groups.
We make hiring decisions based on qualifications and merit, regardless of race, sex, age, or other protected characteristics.
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