Field Service Representative

**Title**:
Field Service Representative - Mission Planning System (MPS)

**Your KBR future - delivering solutions and changing the world**

**About KBR**:
**We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.**

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia's largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

**The Opportunity**:
**Location**:HQJOC, Bungendore &** **Canberra, ACT

We are currently looking for a highly motivated Mission Planning System (MPS) Field Service Representative (FSR) to join the team. The JMPS FRS will be co-located with military units in the relevant region. The FSR will provide first line support for the computer based Aviation Mission Systems.

This role will work closely with:

- HQJOC staff in supporting domestic and international exercises and operations, and at KBR Head Office to support ongoing JMPS activities.

**_

**Responsibilities**:

- Providing operational support services in accordance with DSD-OPS-SERV
- Manage and coordinate all support requests from users in relation to the use of the system;
- Maintain MPS preset data for operating platform;
- Assisting pre-deployment system configuration;
- Develop and maintain Mission Planning System output forms for applicable operating platforms;
- Define and maintain policy for the sharing of Mission Planning System user data;
- Provide specialist technical advice in relation to hardware and software solutions for operational issues;
- Conduct user debriefing to identify issues associated with the operational use of the MPS;
- Provide on-site help to assist users in the resolution of their operational queries;
- Provide specialist advice to acquisition projects for MPS Interface;
- Provision of input data and production of system output data
- Maintain knowledge of Allied Force Deployments; and
- Perform other MPS support tasking as directed.

**Essential**:

- Demonstrated knowledge of Military Operations and Procedures;
- Demonstrated knowledge of specialised area of aviation relevant to the support region;
- Advanced Office Computing Application knowledge in Win 10, Excel, Word, Access & XML; and
- Demonstrated knowledge of ADF Aviation MPS (JMPS) and applicable software elements.
- The ability to obtain a TSPV Security Clearance.
- Excellent communication and customer service skills.
- Excellent written and verbal communication skills.

**Desirable**:

- In-depth knowledge of JMPS.
- Knowledge of ADF Command and Support systems.

**What we will offer you**:

- A workplace culture certified as a Great Place To Work
- Flexible working
- Competitive salary (including annual reviews)
- Paid parental leave
- Income protection
- Corporate rewards
- Salary packaging/Novated leasing
- Employee stock purchase plans
- Flu shots, skin checks and discounted private health insurance
- KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present._
- #LI-JAW1_