Ward Clerk

24 hours ago

Wollongong, New South Wales, Australia Ramsay Health Care Full time

**Ward Clerk**

**Rehabilitation Ward**

Permanent Part Time Opportunity (60 hours/fortnight)

**The Opportunity**

An enthusiastic and motivated person is required for our Rehabilitation ward. You must be passionate about being in the front line dealing with, the public, our patients and our staff. You must also enjoy a varied and fast paced administration role. The successful Applicant would need to be flexible and have strong interpersonal and time management skills.

Key responsibilities of this job include:

- Managing incoming and outgoing calls to the ward.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.

**About you**

To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values. You will have exceptional communication skills, superior problem solving and conflict resolution abilities. This role calls for individuals with a strong capacity to manage a variety of administrative tasks and priorities over the course of the work day.

You will also bring:

- Demonstrated one year experience in a medical administrative role
- Demonstrated excellent communication and customer service skills
- Experience with patient chart filing and chart auditing
- Excellent communication and customer service skills
- Proven ability to work under pressure and maintain good working relationships with others
- Exceptional organisation skills and a high attention to detail with the ability to complete tasks within designated timeframes
- A Medical Terminology Certificate or proof of recent in house use of same would be advantageous
- Advanced computer skills using MS Office.
- Any experience with Patient Management Systems (specifically Meditech and Medtech 32) will be highly regarded.
- Previous hospital experience would be advantageous

**About the Organisation**

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "_People Caring for People_".

Figtree Private Hospital has been providing a caring, quality service to residents of the Illawarra for more than 30 years. Operated by Australia's leading private health care provider, Ramsay Health Care, Figtree Private Hospital earned an outstanding reputation as Illawarra's premier hospital providing Rehabilitation services. Ramsay Health Care also offers:

- Flexible work practices to best match your work/life balance
- Professional Development - Grow your career across our national network
- Employee assistance program
- Industry discounts across private health insurance, retail services, financial services and more.

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

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