Change & Communications Manager - Higher Education

7 days ago

Canberra, ACT, Australia Hays Full time

Be part of a transformational journey in the higher education sector

**Your new company**

A local institution in the education sector - a leading organisation known for its commitment to excellence and innovation. Their dedication to interdisciplinary studies and cutting-edge research means they play a vital role in shaping the future of education and making a positive impact on society.

**Your new role**

Their dynamic team is seeking a Business Change Manager within the Information Technology Services (ITS) Division. As a Business Change Manager, you will play a pivotal role in driving strategic change initiatives and managing communications to enhance business processes and digital solutions.

Change Management Strategy:

- Develop and implement a best practice change management and communications strategy to support successful project delivery.
- Engage with stakeholders to understand and manage the impact of change on business operations and prepare staff for transitions.

Stakeholder Engagement and Communication:

- Liaise with internal and external stakeholders, including senior leaders, business champions, staff, and students, and facilitate forums and discussions to gain commitment from them to embrace new processes and systems.
- Develop and enact robust change management plans, working closely with senior leaders and business representatives.

Training and Support:

- Lead the delivery of training, customising vendor training packages as needed and developing training materials for impacted areas.
- Conduct stakeholder analysis, profiling, and data analysis to proactively address arising issues and minimise adverse impacts.

**What you'll need to succeed**
- Relevant postgraduate qualifications or equivalent experience in business change management or communications within a large and complex organisation.
- Demonstrated experience providing strategic advice on complex change matters and initiatives to senior management and stakeholders.
- Proven project and change management experience, including planning, coordination, and implementation of diverse methodologies.
- Strong analytical and decision-making skills, including experience analysing complex data and preparing plans for business change management.

**What you need to do now**

2784920

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