Container Surveyor Supervisor

**About the role**

An exciting opportunity for a Container Surveyor Supervisor to join our team

This role will be responsible for managing all Surveyors to ensure timely and efficient surveys are complete to meet customer needs. Follow all safety and environment requirements by effectively leading and managing teams to meet operational and customer needs while remaining cost effective.

**The key roles and responsibilities of this role include but are not limited to**:

- Operations _
- Train surveyors up to the required business standard
- Provide information to Container Park team on MNR and surveyor technical responses
- Liaise with Surveyors on all shipping line requests (upgrade demands and customer processes) and ensure all requests are being met
- Create and implement surveying on-boarding road maps
- Manage daily quote sheet and ensure surveying team are meeting the requirements
- Be across company KPI's and drive results with surveyors
- Manage all DPI requests and inspections
- Manage all CSC (convention for safe containers) requests and inspections
- Manage handheld devices and ensure all are working and troubleshoot issues if required
- Provide weekly report for management on Surveyor stats
- Create and supply weekly KPI reports to customers
- Team Management _
- Prepare rosters for Surveyors and manage overtime
- Ensure daily time sheets are signed off and completed in time management system
- Provide leadership, direction and coaching for all direct reports
- Observe team members to ensure that all are adequately trained and assessed as competent to safely perform their respective duties
- Coach, mentor and directly supervise employees
- Maintain employee productivity to meet customer service level agreements
- Maintain employee engagement and positive workplace culture that fosters great performance

**About you**
- DPI Certified
- IICL Certified (desirable)
- Minimum 5 years container surveying experience
- Experience using Containerchain
- Extensive team leadership experience with demonstrated effectiveness in team engagement, cultural development and process improvement
- Understanding of M&R Tariffs
- Knowledge of CEDEX codes and MERC+

**Supporting equality**

At DP World, we value and respect the different perspectives and experiences our people bring to work each day. We aim to increase the diversity of our workforce - leading to a range of different thinking, perspectives and ideas that create the innovation we need to drive better business results. We aim to have a work environment where everyone feels included and everyone can realise their full potential.

**About DP World**

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

**Application details**

LI-TA1