Part-Time Medical Secretary

13 hours ago

Melbourne, Victoria, Australia Rooms With Style Part time

**Part-Time Medical Secretary**
- OB/GYN - Pivotal role - some parking availability - upskill opportunities
- 4.5 days per week - work life balance - November commencement
- Multi-site predominantly at Richmond - well above award payrate

Would you like a pivotal role with our newly established Surgeon? Are you proud of your customer service and empathetic manner? Are you the guru of systems? Then please apply.

**About Us**

Our Surgeon specialises in obstetrics/gynaecology/IVF. And our patients come from a variety of different background and ages. Our practice's vision and mission is to provide those patients with a smooth well functioning, empathetic and supportive patient journey. To make a difference in their lives.

**About You**

As the pivotal and initial member of this new team (you will be provided with appropriate training), you will need to demonstrate an exceptional commitment to ensuring our practice runs at its optimum, with strong patient care and an empathetic manner to ensure we display exceptional patient care for our patients in need. You pride yourself on your ability to think outside the square and display initiative.
- Experience using **Clinic to Cloud** - or similar medical software programs to manage our practice calendar and Surgeon's appointments
- Excellent communication skills with a positive and friendly manner and can-do attitude - a real team player - loves to take initiative and be gatekeeper for our very busy Surgeon
- Managing meet and greet and consulting sessions including uploading appropriate documentation
- Professional appearance and demeanour (with outstanding customer care and strong skill level on all aspects of the Medical Secretarial role)
- Ability to work independently with initiative and also love being part of a team
- You pride yourself on your attention to detail and thrive in implementing systems
- Ability to work well under pressure and to multi-task, happily being the gatekeeper for our Surgeon, allowing her to do what she does best - being a Surgeon.
- IT Savvy with great troubleshooting skills
- Professionally presented, in person, verbally and written

Responsibilities will include:

- Developing and implementing new practice systems - you are the guru of systems and processes including setting up a Practice Handbook
- Setting up consulting rooms and scheduling and managing patient appointments
- Welcoming patients into the practice and answering phone calls in an efficient, friendly and courteous manner.
- Delivering exceptional customer service at all times (cannot be overstated), answering queries and explaining timelines.
- Undertaking Theatre bookings and Surgical billing including quoting and processing of payments
- Performing general administrative duties such as scanning, mail sorting, filing and following-up patient enquiries
- Supporting and assisting our Surgeon in a range of administration and ad-hoc tasks.
- Enjoy being flexible to assist our Surgeon and practice

Appropriate above award remuneration based on skills and experience.

**Days/Hours**:
Monday, Wednesday, Thursday and Friday

8:30am till 5:00pm

Tuesday

8:30am till 12:30pm

If this sounds like you, and you have the skills/experience required, we'd love to hear from you. Please upload your resume and cover letter and quote ref: 1009

Please follow us on our page: RecruitmentatRWS to keep up-to-date with our roles.

**Job Type**: Part-time

Pay: $34.00 - $36.00 per hour

**Experience**:

- Medical Secretary: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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