Recruitment & Qc Level 2

7 days ago

Sydney, New South Wales, Australia The Nielsen Company Full time

**Company Description**
Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.

Exciting opportunities exist for experienced call center operators with a strong drive to provide excellent customer service and provide an outstanding experience for our TV rating panel members.

About the Role
- Flexible evening work
- Dynamic and supportive team environment
- Possibility to build skills and experience other facets of the market research industry
- This is an office-based role at our office in Lane Cove.

**Qualifications**

**Responsibilities**:

- Call Centre Operators will utilize their organisation and communication skills to conduct surveys and quality control calls to maintain the integrity of the TV Ratings Panel.
- Calling new and potential panel members to ask them to take part in the TV Ratings panel.
- Maintaining good customer relations with panel members, helping to answer inquiries and solve panel-related problems and issues.

Qualifications & Skills
- Call center experience preferable
- Excellent communication skills
- An eye for detail
- Demonstrated problem-solving ability
- Adaptability
- Excellent work ethic
- A professional and organised approach to work commitments
- Commitment to providing excellent customer service
- Positive attitude

Working Hours
- The shift timings initially will be from Mon-Thursday ( 5 p.m.9 p.m.), Friday ( 4 p.m. 8 p.m), Saturday (12 p.m. - 4 p.m. OR 1 p.m. -5 p.m.), Sunday ( 1 p.m. -5 p.m.)
- The positions will involve working to a fortnightly roster, with a minimum requirement of three shifts a week, which must include either a Saturday or Sunday.

**Additional Information**
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

  • 2026 Financial Services Graduate Program

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    Join to apply for the AMP 2026 Financial Services Graduate Program role at AMPJoin to apply for the AMP 2026 Financial Services Graduate Program role at AMPGet AI-powered advice on this job and more exclusive features.About AMPIf you live in Australia or New Zealand, you've likely heard of AMP. We help people with their banking, super, retirement and...

  • 2026 Financial Services Graduate Program

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    Join to apply for the AMP 2026 Financial Services Graduate Program role at AMPJoin to apply for the AMP 2026 Financial Services Graduate Program role at AMPGet AI-powered advice on this job and more exclusive features.About AMPIf you live in Australia or New Zealand, you've likely heard of AMP. We help people with their banking, super, retirement and...

  • 2026 Accounting & Finance Graduate Program

    6 days ago

    Sydney, New South Wales, Australia AMP Full time

    AMP 2026 Accounting & Finance Graduate ProgramJoin to apply for the AMP 2026 Accounting & Finance Graduate Program role at AMPAMP 2026 Accounting & Finance Graduate ProgramJoin to apply for the AMP 2026 Accounting & Finance Graduate Program role at AMPGet AI-powered advice on this job and more exclusive features.About AMPIf you live in Australia or New...

  • 2026 Technology Graduate Program

    1 week ago

    Sydney, New South Wales, Australia AMP Full time $100,000 - $120,000 per year

    Job Description About AMP About the AMP Graduate Program Technology Graduate Program Pay and benefits Competitive base salary + 12% superannuation + bonus Full time permanent contract from the start of the program Generous leave allowances including annual leave, personal leave, purchased leave, long service leave and other ad hoc leave to maintain your...

  • Customer Service Consultant

    1 week ago

    Sydney, New South Wales, Australia AMP Full time $60,000 - $80,000 per year

    End 2025 with a rewarding new career in financial services. No experience needed with comprehensive in-house training provided as AMP is ready to invest in you, no matter your background.If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and...

  • 2026 AI Technology Graduate Program

    1 week ago

    Sydney, New South Wales, Australia AMP Full time $100,000 - $120,000 per year

    Job Description AMP is proud to partner with the University of New South Wales to offer an exciting opportunity for UNSW graduates to join the AMP AI team as part of our AMP Graduate Program. This program is designed to accelerate career growth while contributing to cutting-edge work in artificial intelligence and innovation. We're looking for...

  • Customer Service Consultant

    1 week ago

    Sydney, New South Wales, Australia AMP Services Full time $60,000 - $80,000 per year

    End 2025 with a rewarding new career in financial services. No experience needed with comprehensive in-house training provided as AMP is ready to invest in you, no matter your background. If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership...

  • Senior Tax Accountant

    5 days ago

    Sydney, New South Wales, Australia AMP Full time

    Senior Tax Accountant – AMPWe have multiple newly created Senior Tax Accountant roles as part of AMP's refreshed Tax Operating Model. These roles support the Group Tax team in meeting tax compliance obligations, with a strong focus on income tax across AMP's corporate entities.You'll help prepare and review tax returns and disclosures, support business...

  • Senior Tax Accountant

    5 days ago

    Sydney, New South Wales, Australia AMP Full time

    Senior Tax Accountant – AMPWe have multiple newly created Senior Tax Accountant roles as part of AMP's refreshed Tax Operating Model. These roles support the Group Tax team in meeting tax compliance obligations, with a strong focus on income tax across AMP's corporate entities.You'll help prepare and review tax returns and disclosures, support business...

  • Tax Manager, Compliance

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    Join to apply for the Tax Manager, Compliance & Reporting role at AMPWe help people create their tomorrow, while you create yours. We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions, we help people see and make more of their financial potential, so that they can create their...