Store Consultant

2 weeks ago

Perth, Western Australia National Storage Full time

Permanent Full Time Role
No Nights, Sundays or Public Holidays for a Great Work/Life Balance
Paid Parental Leave and Well-being Subsidies like Employee Assistant Programs and Health Reimbursements

**About Us**:
Established in 2000, National Storage is one of Australasia's largest self-storage providers, tailoring self-storage solutions in 200+ storage centres across Australia and New Zealand. As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business - our people and our customers.

With a continual growth plan for expanding our portfolio across Australia and New Zealand, we have a Full Time Storage Manager role now on offer in Osborne Park.

**The Role**:
Our Storage Managers work collaboratively with their Operations Manager and their team to drive centre performance whilst aligning to company values.

**The responsibilities include**:
Deliver and drive consistent and great service to support customers in making the best storage choice for their needs
Work towards monthly sales and KPI targets
Coach and lead a small team of Store Consultants
Drive operational excellence with a strong focus on centre presentation and maintenance
Commit to a safety-first culture, ensuring all compliance and administration tasks are completed in line with company policies
Resolve customer complaints and enquiries, and escalate any matters of support to Senior Management where required
Monthly analysis and end of month reporting summarising the centre's financial performance per month
Action general administration duties such as rosters, leave requests and timesheets, customer contracts and inventory management

**About You**:
Prior 1 years experience within a management or supervisory role in a fast-paced environment
Proven ability in working towards sales targets and KPIs
Foster relationships with team members and Senior Management whilst delivering a supportive and exceptional customer experience
You have a motivated, proactive and positive outlook with the willingness to learn and grow with the business
Excellent written and verbal communication skills with a keen eye for detail
Driver's license and car

**Benefits**:
Permanent role with no nights, Sundays or Public Holidays
Lucrative sales incentive program
Access to company benefits such as paid parental leave and well-being subsidies such as employee assistant programs and health reimbursements
Discounts available through a range of leading retailers
Onsite car park or available parking close by
Collaborative working environment with the opportunity to receive discretionary gift cards

Join the team - APPLY NOW

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