Assistant Parts Manager

2 weeks ago

Melbourne, Victoria, Australia Cts People Full time

**Drive Your Career Forward as Assistant Parts Manager at Bunbury Trucks**

Looking to make a career move that's worth the drive? Just 45 minutes south of Mandurah, Bunbury offers the perfect blend of opportunity, lifestyle, and growth potential. At **Bunbury Trucks**, we're searching for a driven and organised individual to step into the role of **Assistant Parts Manager** and help us gear up for even greater success.

**About the Role**

This isn't just another job—it's your chance to make a real impact in a thriving dealership while building a future full of opportunities. Reporting to our Fixed Operations Manager, you'll take the wheel of the Parts Department, keeping operations running smoothly, delighting customers, and building a team that performs at its peak. With the right mix of dedication and drive, this role could be your ticket to greater things down the road.

**Key Responsibilities**
- Assist the Fixed Operations Manager in managing the Parts Department, including inventory control, ordering, and receiving parts.
- Ensure accurate and timely processing of parts orders and deliveries.
- Maintain organized and efficient parts storage areas.
- Provide exceptional customer service by assisting customers and technicians with parts inquiries and orders.
- Monitor and manage department performance metrics, including inventory turnover and customer satisfaction.
- Develop and implement parts department policies and procedures.
- Drive parts sales growth and foster new customer relationships.
- Respond promptly to all customer inquiries.
- Coordinate with service and sales teams to ensure timely parts availability.
- Support the training and development of department staff.
- Ensure compliance with safety regulations and dealership policies.
- Handle escalated customer issues, ensuring loyalty and satisfaction.
- Support the Fixed Operations Manager in achieving departmental goals.

**What We're Looking For**
- Proven experience in parts management or a related field, preferably in the automotive or heavy vehicle industry.
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Ability to lead and mentor a team.
- Proficiency in inventory management systems.
- A results-driven mindset with a focus on exceeding targets.

**What We Offer**
- A competitive base salary of $75,000 + superannuation
- Incentives based on financial performance.
- Ongoing training and career development opportunities.
- A supportive and collaborative team culture.
- The chance to work with a reputable dealership in a thriving regional area.

**Why Bunbury?**
Life's too short to sit in traffic. Escape the city grind and enjoy the perks of working in a thriving coastal town where career opportunities and lifestyle perks come hand in hand.

Pay: From $75,000.00 per year

Supplementary Pay:

- Performance bonus

Work Authorisation:

- Australia (preferred)

Work Location: In person

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